POSITION TITLE: 148 - Manager of Rehab Services
LOCATION: Clinical
REPORTS TO: Director of Rehab Services
REVISION DATE: 6.29.2026
QUALIFICATIONS:
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EDUCATION: Minimum high school diploma or equivalent required for all positions (may be allowed to sign a GED agreement to obtain within 6 months).
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REQUIRED: Bachelor’s degree in rehabilitation services field of study
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PREFERRED: Master’s or Doctorate in rehabilitation services field of study
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EXPERIENCE:
- REQUIRED: 3-5 years experience in rehabilitation services
- PREFERRED: 1 year experience in clinical leadership
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OTHER REQUIREMENTS OR LICENSURE: Must have and maintain licensure in specific discipline of Rehab Services.
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Certifications: Basic Life Support (BLS) certification required.
JOB DESCRIPTION:
The job description reflects the general details considered necessary to fulfill the essential job functions and shall not be construed as all-inclusive of all work requirements inherent in this position. Other specific job-related knowledge and skills may be required. All employees subject to an annual performance evaluation based on the duties and responsibilities of this position.
PHYSICAL DEMANDS & WORKING ENVIRONMENT: Usual working space is a well-ventilated area. Requires standing, walking, turning, bending, stooping, and lifting. Clear speech to communicate effectively with customers (e.g. patients, families, and other team members). Fine and gross motor skills. Environment may be stressful at times, therefore ability to work under stressful conditions is necessary. Lifting up to 50 lbs may be required, anything over 50 lbs should be a team lift or with the use of a lifting aid. Also subject to bloodborne pathogens at all times in patient care. May have occasional exposure to radiation during radiology procedures and to dangerous chemicals (cleaning and disinfecting agents).
COMPLIANCE AND REGULATORY EXPECTATIONS: All employees are expected to conduct themselves in a manner that upholds the highest standard of integrity, ethical behavior, and regulatory compliance. As a condition of employment, employees must adhere to:
- OCH Code of Conduct
- OCH Policies and Procedures
- Scope of Practice within License/Certification.
- HIPAA and HIPAA Security Confidentiality Standards
- Workplace Safety
- Mandatory Training
- Annual Compliance Education
ESSENTIAL JOB FUNCTIONS & KEY RESPONSIBILITIES:
- The Manager of Rehabilitation Services performs patient care approximately, as needed, on a day-to-day basis in accordance with the policies and standards of the hospital.
- Oversee Operations in Physical Therapy, Occupational Therapy, Speech Therapy, Pulmonary/Cardiac Rehabilitation, DSME and outpatient dietician: Direct daily schedules, patient workflows, and clinical assignments for inpatient, outpatient, and swing-bed therapy services.
- Ensure Quality Care: Establish and monitor clinical standards, evidence-based protocols, and patient safety initiatives.
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Manage Patient Care Time: Monitor staff productivity metrics to balance high-quality patient contact with administrative efficiency.
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Compliance: Ensure strict adherence to CMS Conditions of Participation for Critical Access Hospitals and state licensing boards.
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Billing & Documentation: Audit documentation to ensure accurate ICD-10 coding, compliance with the 8-Minute Rule, and medical necessity for reimbursement.
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Budget Oversight: Coordinate with Director of Rehabilitation Services to Develop, manage, and report on the annual operational and capital budgets for rehabilitation services.
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Contract Management: Oversee relationships and service agreements with contracted entities, external registry staff or specialized consulting therapists.
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Recruit & Retain: Hire, onboard, mentor, and evaluate physical therapists, occupational therapists, speech-language pathologists, therapy assistants, and support staff.
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Interdisciplinary Collaboration: Partner with all departments and physicians to optimize care provision and transitions.
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Community Outreach: Work with Director of Rehabilitation Services to develop outpatient and inpatient programs targeted at local community needs.
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Responsible for the departmental statistics, scheduling of patients, entering charges into the system, maintaining charts, and developing reports as required by the department director.
- Manages personnel issues including call-ins, sick time, tracking of occurrences, approving PTO, and managing staffing-patient related issues.
- Assist in providing positive patient care experience dealing with issues as they arise.
- Manage the ordering of supplies for the department.
- Other tasks as assigned.
QUALIFICATIONS:
-
EDUCATION: Minimum high school diploma or equivalent required for all positions (may be allowed to sign a GED agreement to obtain within 6 months).
-
REQUIRED: Bachelor’s degree in rehabilitation services field of study
-
PREFERRED: Master’s or Doctorate in rehabilitation services field of study
-
EXPERIENCE:
- REQUIRED: 3-5 years experience in rehabilitation services
- PREFERRED: 1 year experience in clinical leadership
-
OTHER REQUIREMENTS OR LICENSURE: Must have and maintain licensure in specific discipline of Rehab Services.
-
Certifications: Basic Life Support (BLS) certification required.
