Admissions Coordinator
Emerald Nursing & Rehab Lancaster – Lincoln, NE
About the Role
Emerald Nursing & Rehab Lancaster is looking for an organized, detail-oriented Admissions Coordinator to guide new residents and their families through a smooth, welcoming admissions process. You'll be the first point of contact for many families during a vulnerable time — someone who combines strong administrative skills with genuine warmth and clear communication. If you thrive on juggling details, building relationships, and making people feel taken care of, we'd love to hear from you.
What You'll Do
Evaluate prospective residents against facility criteria, considering medical, financial, and social needs
Gather and verify admission documentation — medical records, insurance information, financial details, and personal preferences
Coordinate with clinical and support departments to prepare for each new resident's arrival
Complete and manage all admissions paperwork, including consents and agreements
Maintain accurate, up-to-date resident records
Represent the facility to prospective residents and families through tours and marketing materials
Build and maintain relationships with referral sources such as hospitals and community organizations
Assist with insurance verification, pre-certification, and payment options
Uphold every resident's dignity, rights, and respect throughout the admissions process and beyond
What We're Looking For
Bachelor's degree in healthcare administration, social work, psychology, or related field preferred (equivalent experience considered)
Prior experience in long-term care or skilled nursing facility admissions is essential
Working knowledge of Medicare, Medicaid, Managed Care, and HMO processes and reimbursement procedures
Familiarity with electronic health record systems, especially PointClickCare, a plus
Excellent organizational skills and a sharp eye for detail
Strong written and verbal communication skills in English
Ability to work independently, manage competing priorities, and stay composed under pressure
A genuine interest in caring for the elderly and a collaborative, professional attitude
Reliable attendance and a professional demeanor
Benefits
