Department: Wholesale
Reports To: Wholesale Yard Foreman
JOB SUMMARY: Work as a member of the Lurvey Supply Operations Team to provide our customers with outstanding service. Load our customers’ vehicles with their purchased materials and give a pleasant last impression. Abide by and model – EVERYBODY SERVES!
Duties and Responsibilities include:
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Greet and thank customers for their visit and their business
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Maintain a visible presence in and around the yard
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Maintain a neat, clean and organized loading area
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Expedite customer assistance by coordinating with available sales staff
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Assist with traffic flow in the yard and parking lot
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Load customer and delivery vehicles with product (palletized stone, green goods, and other landscape/building stone material)
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Other duties as assigned, varying seasonally
Knowledge, Skills, and Abilities include:
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Knowledge of green goods or plant material is highly desirable (trees, shrubs, evergreens, perennials, etc.),
- Willingness to learn our inventory and procedures (with proper training)
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Ability to operate a forklift
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Ability to work as a team member in a fast-paced environment, where multi-tasking is essential
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Strong problem-solving skills
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Ability to complete tasks in the appropriate time frame and respond to requests in a timely fashion
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Physical overall requirements include heavy-duty work (exerting up to 100 lbs. occasionally, 50 lbs. frequently and up to 20 lbs. constantly)
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Other physical activities include climbing (using feet and legs and/or hand and arms), stooping and/or crouching (bending your body downward), reaching, standing for sustained periods of time, walking for long distances, pushing (pressing with steady force), pulling (drawing and/or hauling objects), lifting (moving objects vertically and/or horizontally), grasping objects, talking (speaking detailed information) and hearing (perceiving sound)
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Visual acuity to operate motor vehicles and/or heavy equipment
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Ability to handle hazards such as moving vehicles, moving mechanical parts and working in high places
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Ability to handle fumes, odors, dust, gases or poor ventilation
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Ability to work indoors and outdoors (subject to cold, heat, humidity and other adverse conditions)
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Bilingual (English/Spanish) is required
Credentials and Experience:
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Prior customer service experience
We offer medical insurance, sick/personal days and 401k matching & bonus programs.