Job Title: Library Assistant
Department: Academic Services
Location: Southwest University
Job Summary:
We are seeking a friendly, organized, and customer-service-oriented Library Assistant to join our team. This position is responsible for providing front desk support, assisting library patrons, and maintaining a welcoming and efficient environment.
Key Responsibilities:
- Greet patrons and provide assistance with locating books, using computers, and accessing library services
- Check materials in and out using the library system
- Answer phones and respond to general inquiries
- Manage patron accounts
- Ensure materials are organized and easy to find
- Assist with library events, programs, and displays
- Maintain a clean and orderly front desk and public space
- Help patrons with technology such as printers, copiers, and public computers
- Enforce library policies in a polite and professional manner
Qualifications:
- High school diploma or equivalent.
- Prior experience in a customer service or administrative role is desirable.
- Strong interpersonal and communication skills, with the ability to engage effectively with diverse individuals.
- Excellent organizational skills and attention to detail.
- Proficiency in using basic office software and computer applications.
- Ability to multitask and prioritize responsibilities in a fast-paced environment.
- Friendly, approachable, and patient demeanor with a genuine passion for assisting others.
Benefits:
- Paid Time Off
- Health Insurance
- 401K Matching
- Employee Assistance Programs
Job Type: Full-time
Benefits:
- 401(k) matching
- Employee assistance program
- Health insurance
- Paid time off
Work Location: In person
