Smart Shield Systems is hiring a skilled Security Systems Technician to install, service, and troubleshoot residential and commercial security systems. The ideal candidate has hands-on experience with alarm systems and low voltage wiring, and takes pride in clean work and excellent customer service.
Responsibilities:
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Install, service, and troubleshoot alarm systems (panels, sensors, keypads, sirens, etc.).
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Install and configure video surveillance systems (indoor/outdoor cameras, video doorbells, mounts).
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Perform system takeovers, upgrades, and troubleshooting service calls.
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Run and terminate low voltage wiring when needed (attics, walls, crawlspaces).
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Install smart home devices and automation (locks, thermostats, lighting, etc.).
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Install and support access control equipment (smart locks, keypads, access schedules).
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Configure systems and assist with app setup and customer training.
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Communicate professionally with customers and internal office staff.
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Document work performed (equipment installed, job notes, issues, recommendations).
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Maintain jobsite cleanliness and professional standards.
Requirements:
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2+ years of experience in security systems installation (alarms required).
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Low voltage wiring experience strongly preferred.
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Experience installing and servicing cameras (WiFi and/or PoE preferred).
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Troubleshooting skills and ability to work independently.
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Strong customer service and communication skills.
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Valid driver’s license and reliable transportation.
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Must have own hand tools (and be willing to use company equipment where provided).
Preferred (Big Plus):
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Alarm.com experience.
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Qolsys / DSC / Honeywell/Resideo / 2GIG experience.
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Access control experience (strikes, mags, REX, door contacts).
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Networking basics (router troubleshooting, signal testing, cable termination).
