Location: Riverside, Ca
Compensation: $26.00–$28.00 per hour (DOE)
Schedule: Full-Time | Monday–Thursday 6:45 AM - 5:15 PM
Create Experiences That Change Lives
We're looking for a Front Desk Receptionist who believes that every patient interaction matters. In our practice, the front desk is more than a check-in station—it's where trust begins. If you're someone who genuinely enjoys helping others, takes ownership of your work, and thrives in a collaborative, patient-centered environment, we'd love to meet you.
This role is primarily focused on front office responsibilities, but we're looking for someone who also has dental assisting experience and is willing to jump in wherever the team needs support. We believe the best teams succeed because everyone works together to create an exceptional patient experience.
What You'll Do
Welcome Every Patient with Hospitality
- Create a warm, professional, and memorable first impression for every patient and guest.
- Check patients in and out while ensuring information is accurate and complete.
- Schedule appointments efficiently to maximize patient convenience and practice flow.
- Answer incoming calls with professionalism, empathy, and confidence.
- Verify dental insurance eligibility and assist patients with questions.
- Collect payments and maintain accurate financial records.
- Maintain patient records while ensuring HIPAA compliance.
- Keep the reception area organized, inviting, and patient-ready.
- Assist with administrative duties including scanning, filing, and document management.
- Partner closely with providers and clinical team members to keep the schedule running smoothly.
- Resolve patient concerns with compassion, professionalism, and a solutions-focused mindset.
Support the Clinical Team
- Step into the back office during busy times to support patient care.
- Prepare and stock treatment rooms.
- Sterilize instruments and maintain OSHA and infection control standards.
- Escort patients throughout their visit to create a seamless experience.
- Provide chairside assistance when needed.
- Help maintain an efficient clinical workflow that supports both patients and teammates.
Who You Are
We're looking for someone who embodies the qualities that make exceptional teams successful:
- You naturally make people feel welcomed and cared for.
- You take ownership of your responsibilities and follow through.
- You communicate openly, respectfully, and professionally.
- You remain calm and adaptable in a fast-paced environment.
- You enjoy working as part of a team and are always willing to lend a hand.
- You continuously look for ways to improve both yourself and the patient experience.
- You value integrity, accountability, and doing the right thing—even when no one is watching.
Qualifications
- High school diploma or equivalent required.
- Minimum of two (2) years of dental assisting experience required.
- Previous dental front office or dental receptionist experience preferred.
- Knowledge of dental terminology and common dental procedures.
- Experience with dental practice management software preferred.
- Strong communication and interpersonal skills.
- Excellent organizational skills with attention to detail.
- Ability to multitask while maintaining a positive, patient-focused attitude.
- Comfortable using computers and standard office technology.
Benefits
- Competitive hourly pay
- Medical, Dental, Vision & Life Insurance
- 401(k)
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
Why You'll Love Working Here
We believe that exceptional patient care starts with exceptional people. We invest in our team, celebrate collaboration, encourage continuous growth, and believe every role has the power to make a lasting impact. If you're looking for more than just a job—and want to be part of a team committed to excellence, service, and making a difference every day—we encourage you to apply.
Pay: $26.00 - $28.00 per hour
Application Question(s):
- What is your desired rate of pay per hour?
Experience:
- Dental assisting: 2 years (Required)
Work Location: In person
