Important Recruitment Information for this vacancy
Job Posting closes: 07/02/2026
About the Position
Who can apply: Anyone
Classified/Unclassified Service: Unclassified
Full-Time/Part-Time: Full-Time
Regular/Temporary: Regular
Work Schedule: Monday-Friday 8:00AM-5:00PM
Eligible to Receive Benefits: Benefits Eligible
Veterans' Preference Eligible: Yes
Search Keywords: Technology Support, IT, Information Technology, Desktop Support
Compensation: $ 21.34 - 24.13
TEMPORARY additional differential of $2.50/hr for all hours worked.
- Salary can vary depending upon education, experience, or qualifications.
Osawatomie State Hospital is licensed by the State of Kansas to provide care and treatment for adults diagnosed with psychiatric disorders regardless of ability to pay. There are currently two hospitals on the Osawatomie campus in Miami county: Osawatomie State Hospital (OSH) and Adair Acute Care (AAC). Adair Acute Care are a 60-bed facility, certified by the Centers for Medicare and Medicaid Services.
Position is located at Osawatomie State Hospital, days/hours may vary. This position may require you to work weekends. A negative drug screen is required as a condition of employment.
All employees are expected to work in a harmonious and cooperative fashion with other staff to provide efficient and effective customer service: to use free time as available to assist other staff in the completion of work assignments and perform other tasks as needed; to contribute to a positive work environment through a positive, helpful, courteous demeanor towards staff, customers, and the general public; and to adhere to appropriate standards of conduct regarding the use of leave, reports to work on time and in the designated fashion.
The purpose of the Technology Support Consultant II is to provide is advanced technical work advising and assisting computer users in solving problems in a distributed computing environment. Work includes installation of hardware and software, troubleshooting, configuring client server-based application software for LAN, server hardware, operating systems and application systems in a WAN environment. Additionally, this position is expected to engage in routine educational opportunities to expand their general IT knowledge and understanding of the agencies IT environment.
The essential functions of this position require physical strength to frequently push, pull, twist, bend, squat, walk, stand for extended periods of time, lift and/or restrain residents with or without assistance and respond to aggressive resident behavior with specific, trained techniques. Must be able to observe and respond to residents in distress.
Osawatomie State Hospital Adair Acute Care is funded in part by the Centers for Medicare and Medicaid Services and is subject to requirements bestowed by Federal and State levels of government conditions of participation.
Position Summary & Responsibilities
Position Summary: This is advanced technical work advising and assisting computer users in solving problems in a distributed computing environment. Work includes installation of hardware and software, troubleshooting, configuring client server-based application software for LAN, server hardware, operating systems and application systems in a WAN environment. Requires lifting 20-50 pounds and being able to stand, sit, walk, bend, stoop and twist for long periods of time throughout shift. Be available to travel for training, coverage, or as designated by IT Manager when necessary.
Job Responsibilities may include but are not limited to the following:
- Resolve cases, incidents, and service requests within the ServiceNow ticketing system.
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Provide onsite troubleshooting, and fixes to resolve computer issues, and work with vendors to get replacement parts for the equipment.
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Provide hardware peripheral installations and demonstrating hardware and software to computer users.
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Complete new machine deployments, install and upgrade software as needed, and help establish formal standards and procedures to be used by IT department.
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Work to support physical network, telecommunications, overhead paging, and campus security systems.
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Performs Tier 3 tasks on server and network infrastructure or uses provided learning tools to acquire knowledge to support these efforts for OSH.
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Implement and support the IT Manager’s goals/visions for Osawatomie State Hospital by collaborating with the design and implementation of IT services, processes, and policies.
Qualifications
Education: High School Diploma or equivalent.
Minimum Qualifications: One year advising and assisting computer users in a distributed computing environment.
Preferred Qualifications that may be used to screen applicants:
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Three years advising and assisting computer users in a distributed computing environment.
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Knowledge of the operation of industry standard software packages, utility programs, and service aids.
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Ability to install and maintain vendor-supplied software packages.
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Ability to read and comprehend technical information relating to proprietary software, networking equipment, computers and servers, or telecommunications hardware systems.
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Ability to troubleshoot/repair computer hardware.
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Ability to support server hardware and server operations such as IIS, Active Directory, or DHCP
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Ability to troubleshoot physical or logical network issues and perform logical network configurations
Post-Offer, Pre-employment Requirements: Positions in this class require that at the time of appointment the selected candidate must take and pass a drug screening test approved by the Division of Personnel Services. Persons hired must also pass a law enforcement security clearance in compliance with policies of the Department of Aging and Disability Services must pass a criminal background check.
Recruiter Contact Information
Phone: (913) 755-7333
Email: [email protected]
Job Application Process
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Start your draft job application, upload other required documents, and Submit when it is complete.
Manage your draft and submitted applications on the Careers> My Job Applications page.
Check your email and My Job Notifications for written communications from the Recruiter.
Email – sent to the Preferred email on the My Contact Information page
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Required Documents for this Application to be Complete
Upload these on the Careers - My Job Applications page
Transcripts
DD214 (if you are claiming Veteran’s Preference)
Upload these on the Attachments step in your Job Application
Helpful Resources at jobs.ks.gov: “How, What, & Where do I Upload Documents”
Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law.
If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at 785-296-3199. Kansas Department of Revenue - Tax Clearance Frequently Asked Questions
How to Claim Veterans Preference
Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.
Learn more about claiming Veteran’s Preference
How to Claim Disability Hiring Preference
Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Disability Hiring Preference
PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be scanned and emailed to [email protected], or can be mailed/delivered in person to:
ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Docking State Office Building
915 SW Harrison Ave, Suite 260
Topeka, KS 66612
Equal Employment Opportunity
The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
