Overview
The Administrator plans, directs, implements and coordinates all activities related to the business applications.
Job Responsibilities
- Configure, install, and maintain applications including updates, patches, and version upgrades.
- Manage all user access, permissions, and security settings for applications, including creation and deactivation.
- Resolve and prevent application related issues for end-users and technical teams.
- Proactively research and identify new technologies that will affect business policies, procedures, and practices.
- Integrate applications into network technologies, managed network protection and response, virus and malware remediation, and backup and disaster recovery planning and execution.
- Training and support for end-users on application functionality.
- Manage technology vendors.
- 24x7 on-call support.
- Monitor, maintain and backup SQL logs and databases.
- Tier 2+ plant desktop support.
- Maintains group policy and planning.
- Employee education on IT security best practices through KnowBe4, MFA, and breach/phishing training.
- Performs other required tasks as assigned.
Job Requirements
- Bachelor’s degree in computer science, information technology, programming, or related field preferred;
- Minimum 5 years’ experience with Office 365 administration and Cloud integration.
- 5 years’ experience in Information Technology preferred;
- Knowledge of Server 2019-Current;
- Prior experience working with Crystal Reports, preferred;
- Optional experience: EDI, ACH, GP Dynamics;
- Strong analytical and problem-solving skills;
- Strong organizational, verbal, and written communication skills;
- Optional experience: Datto, IT Glue, Milestone, Fastenal, S2, CrowdStrike, Spiceworks, MagicInfo.
