(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)
Provides lead direction to supportive office personnel, assisting with instructions and training as needed.
Assists the general public and internal customers by providing information and answering questions in person, via e-mail or over the phone.
Provides specialized assistance to the public with the completion of various records, applications, etc.; verifies completeness and accuracy of information; coordinates with other departments and agencies.
Provides administrative support in developing and implementing department programs, policies and procedures.
Interprets and explains department policies, procedures and regulations.
Oversees the arrangement of meetings, conferences, inspections, etc.
Oversees processing accounts receivable, accounts payable, payroll, budgetary and other financial data; reconciles invoices with payment vouchers; prepares bills; performs calculations and posts to statistical and other records applying knowledge of regulations.
Oversees the preparation and maintenance of a variety of office files, accounts and other records; oversees and supports the department’s budget; compiles information and verifies data.
Reconciles bank statements; prepares detailed financial, statistical and project status reports, spreadsheets and papers.
Enters a variety of data into computer; verifies statistical and other records for accuracy and completeness; enters and retrieves sensitive and restricted information into computer system; maintains updated the department information system for reporting purposes.
Takes and transcribes dictation; types a variety of documents including correspondence, forms, reports, purchase orders, requisitions, resolutions, ordinances, proclamations, court orders, meeting minutes, agendas and related documents, etc. where a knowledge of format and presentation is necessary; composes correspondence independently.
Trains and leads supportive office personnel; participates in recruitment and selection of employees.
Handles and resolves inquiries or complaints from the general public.
Maintains inventories and orders supplies.
Operates a variety of standard office equipment.
Performs related tasks as required.
