Job Description
Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.
We are currently hiring a Full-time Court Support Representative to join our team! In this role, you would perform all on-site court support functions in a friendly and professional manner.
Location: Kearny Mesa, CA Courthouse - On-Site 8950 Clairemont Mesa Boulevard, San Diego, CA 92123
Hours: Monday- Friday 8:00 am-5:00 pm, No Weekends!
Pay: $16.85/Hour
Benefits: Our comprehensive benefits include but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days and much more!
Full-Time employees are eligible for Health benefits on the first of the month following hire date, or coincident to hire date if hired on the first of the month.
Responsibilities:
- Greet and assist consumers at the front counter in a pleasant and professional manner.
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Determine what action is to be taken to bring delinquent accounts to conclusion.
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Interface and assist in the day-to-day requests, questions or problems over the phone or in person, from clients and staff.
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Assist in the processing and balancing of all funds received in the Court. Interface balancing process as established with the San Diego, CA office
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Responsible for the handling and safekeeping of the money they are receiving at the court locations and that the safe must be kept locked at all times.
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Document and complete all correspondence and adjustments in a timely manner.
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Work support desks, skip tracing desks or collection desks as assigned.
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Immediately contact management or the human resources department if there are any non- compliance issues, questionable activities or inappropriate actions taken by any staff.
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Complete manual data entry
Qualifications:
If you like wild growth and working with happy, enthusiastic over-achievers, you will enjoy your career with us!