WOOSTER COMMUNITY HOSPITAL JOB DESCRIPTION
Customer Transport Representative
MAIN FUNCTION:
The Customer Transport Representative is responsible for the operation of a transportation vehicle on a designated route(s). He/she must be a responsible driver and have thorough knowledge of traffic and safety rules; performs routine vehicle safety and maintenance checks; prepares and maintains related records and reports; presents a customer service attitude; and represents Wooster Community Hospital in a favorable image.
RESPONSIBLE TO: Director, Marketing/Public Relations
MUST HAVE REQUIREMENTS:
High School diploma or equivalent.
Valid Ohio Driver’s License
No written disciplinary action within the last 12 months.
OTHER REQUIREMENTS:
A current drug screen is required.
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- Follows Appropriate Service Standards
POSITION EXPECTATIONS:
- Operates automotive vehicle safely and efficiently for the purpose of transporting health care customers to Wooster Community Hospital and physician offices.
- Maintains operational functions of vehicle to assure continued service, scheduling maintenance service, etc.
- Conducts daily inspection of vehicle to ensure safe mechanical operation.
- Cleans interior and exterior of van to provide a professional appearance appropriately representing Wooster Community Hospital.
- Explains schedules and transport service to customers upon pick-up.
- Completes a written time schedule and passenger list for all assigned runs.
- Maintains knowledge of traffic and safety rules.
- Displays skills to operate automotive vehicle in all types of weather conditions.
- Maintains mechanical aptitude and ability to make minor repairs and adjustments to equipment.
- Has geographical knowledge of Wayne and Holmes Counties.
Revised Dates: 12/98, 1/99, 6/99, 2/00, 9/00, 3/02, 9/03, 3/05, 8/06, 7/19
Approved by Human Resources: Stan Hochstetler
