Position Objective
The Roofing Production Coordinator owns the execution of Kapella Roofing's projects — from the
moment a signed job is handed off by sales through final completion, closeout, and warranty
registration — across both residential (insurance and retail) and commercial (reroof, coatings,
maintenance, and capital) work.
The role exists to deliver every job on time, on budget, at the required quality and safety standard,
and at the gross margin the job was sold at. The Production Coordinator is the single point of
accountability between the sale and the finished roof, coordinating crews, subcontractors, materials,
permits, inspections, quality control, safety, and customer communication.
Company Overview
Kapella Roofing is the roofing division of Kapella Group, delivering commercial, multi-family, senior-
living, occupied-renovation, insurance-restoration, maintenance, and capital roofing projects. We are
building a best-in-class roofing organization grounded in quality, professionalism, accountability, and
long-term client relationships — and disciplined production is the engine that protects both our
margin and our reputation.
Core Company Values
- Integrity First — Honesty, transparency, and ethical conduct guide everything we do.
- Communication is Vital — Open dialogue, active listening, and clear articulation keep crews,
clients, and the office aligned.
- Innovation Through Collaboration — We embrace diverse perspectives and teamwork to
drive continuous improvement.
- Passion Fuels Purpose — Genuine passion breeds enthusiasm, dedication, and excellence.
- Going the Extra Mile — We surpass expectations and consistently exceed standards to make
a lasting impact.
What This Role Owns
The Production Coordinator runs day-to-day roofing production and is accountable for the following:
1. Sales-to-Production Handoff
- Receive signed job packages from sales and estimating; confirm scope, measurements,
materials, budget, and margin before scheduling.
- Identify gaps, discrepancies, or missing information and resolve them with sales/estimating
before work begins.
- Set the production plan and customer expectations for each job at kickoff.
KAPELLA ROOFING Roofing Production Coordinator — Ideal Candidate Profile
2. Scheduling, Materials & Procurement
- Build and maintain the production calendar; sequence and schedule crews, subcontractors, and
equipment across residential and commercial jobs.
- Order materials to the approved takeoff and coordinate deliveries to hit the schedule; manage
returns and control over-ordering and waste.
- Adjust schedules proactively for weather, supply, permitting, and crew availability.
3. Crew & Subcontractor Coordination
- Assign, coordinate, and hold crews and subcontractors accountable to scope, schedule, and
quality.
- Verify subcontractor insurance, licensing, and compliance before work begins.
- Serve as the daily point of contact for field issues and problem-solving.
4. Permits, Inspections & Code Compliance
- Pull permits and schedule municipal and manufacturer inspections.
- Ensure work meets code, manufacturer specifications, and warranty requirements.
5. Quality Control & Safety
- Conduct site visits and enforce QC checklists; manage punch lists to completion before
closeout.
- Ensure workmanship meets Kapella and manufacturer standards so warranties are valid.
- Enforce job-site safety and fall-protection protocols; drive a zero-incident, OSHA-compliant
culture.
6. Budget & Margin Protection
- Manage job costs against the approved budget; track labor, materials, and change orders.
- Protect the gross margin the job was sold at; flag and document overruns and scope changes
promptly.
- Verify and approve job-related invoices and subcontractor billing.
7. Customer Communication
- Keep owners and homeowners informed throughout the build; set and manage expectations.
- Address issues quickly and professionally, escalating when needed to protect the relationship.
8. Closeout, Warranty & Documentation
- Complete final inspection and punch list; confirm the customer is satisfied.
- Register manufacturer and workmanship warranties; complete all closeout documentation.
- Keep the CRM / project-management system current at every stage (e.g., AccuLynx,
JobNimbus, or Procore for commercial).
Required Experience & Skills
- 5+ years in roofing or construction production, project coordination, or field supervision.
- Hands-on knowledge of both residential and commercial roofing systems (asphalt shingle, tile,
metal; TPO, EPDM, PVC, modified bitumen, and coatings).
- Proven crew and subcontractor scheduling and management.
- Ability to read scopes, plans, and material takeoffs and order materials accurately.
- Familiarity with permitting and municipal inspection processes.
- Working knowledge of job-cost budgets and margin protection.
- Proficiency with roofing / project-management software and general business technology.
- Strong organization, communication, and problem-solving skills.
- Valid driver's license and the ability to be on job sites regularly.
Preferred Qualifications
- OSHA 10 or 30 certification.
- Manufacturer certifications (e.g., GAF, CertainTeed, Carlisle, or equivalent).
- Experience with insurance-restoration scopes and supplements, and with commercial capital
projects.
- Bilingual (English / Spanish) is a strong plus for crew coordination.
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Health
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Dental
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Vision
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401k
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Paid Vacation
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Free Gym access
