DISTRICT MANAGER JOB SUMMARY:
The District Manager is a key member of the leadership team and is directly responsible for the overall success of the restaurants under their leadership. They must strive every day to deliver an unbeatable work culture. Span of control is 6-8 Quick Service Restaurants. The District Manager reports to the Director of Operations and supports them as required.
The position includes, but is not limited to, the following essential job responsibilities:
DISTRICT MANAGER JOB RESPONSIBILITIES:
Talent Management
- Effectively hires, trains, coaches, and develops successful General Managers.
- Assists General Managers to maintain properly staffed restaurants.
- Identifies high potentials, develops a pipeline of talent, and conducts regular succession planning.
- Executes brand training program and implements additional training plans as necessary.
- Delivers an unbeatable work culture that drives engagement, increases retention, and decreases turnover.
Financial Leadership
- Reviews financial reports to identify opportunities and works closely with General Managers to drive improvements.
- Ensures the district and restaurants meet or exceed profitability targets.
- Validates and maintains the integrity of restaurant data (research and reconciliations).
- Conducts cash audits and inventory audits as required.
Operational Excellence
- Conducts full restaurant visits weekly, bi-weekly at minimum; identifies operational gaps and addresses them in a timely and effective manner.
- Willing and able to work side by side with the team or operate a shift if needed.
- Coaches’ management team on effective and efficient processes.
- Ensures brand standards are met or exceeded.
- Achieves 95+ Health Department ratings and passing brand evaluations by ensuring a properly trained and engaged management team in each location.
Guest Satisfaction
- Sets stretch goals for guest satisfaction and speed of service and then coaches team to achieve them.
- Reviews guest feedback and partners with team to ensure any concerns are resolved quickly.
- Conducts guest focused restaurant visits and provides praise and coaching.
Communication and Administration
- Stays abreast of brand requirements and works with team to maintain them.
- Cascades information to team through weekly conference calls or in person meetings.
- Completes, and ensures their General Managers complete all required duties in a timely and accurate manner.
- Maintains all legal requirements.
- Participates in leadership calls and meetings as required.
DISTRICT MANAGER CORE COMPETENCIES:
- Acts with integrity
- Sound decision maker
- Takes initiative; is resourceful, creative, and a problem solver
- Highly organized; able to juggle multiple initiatives, plan and prioritize work
- Excellent interpersonal and communication skills with the ability to collaborate and build meaningful internal and external relationships to help drive results
- Ability to think and work independently and works well with a cross functional team
- Works with a sense of urgency
- High degree of passion and motivation
DISTRICT MANAGER BENEFITS:
- Career Development Opportunities
- Competitive Pay
- Health, Dental, and Vision Insurance
- Life Insurance
- Short/Long Term Disability
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Matching 401k Plan
- Paid Time Off and Holiday’s
- Cell Phone Allowance
- Car Allowance
- Wait periods may apply
DISTRICT MANAGER JOB REQUIREMENTS:
- 5+ years of multi-unit Quick Service Restaurant management experience
- Experience managing $1M units with drive thru’s
- Valid state Driver’s License
- Proficient in Microsoft Office Suite
- Serv Safe© Manager and Proctor certification preferred
- Associate degree in business, management, or a related field is preferred
Physical/Mental ability to:
- Tolerate exposure to noise, extreme hot and cold temperatures, and other elements.
- Frequently bend, kneel, squat, stand, walk, and twist at waist.
- Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead.
- Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead.
- Occasionally climb and descend ladders
- Remain active, standing for long periods without a break.
- Work under pressure, such as high-volume peak periods, and remain calm with teammates and guests.
The company will make reasonable accommodations to known physical/mental limitations of an employee with a disability unless the accommodation is unreasonable or would pose an undue hardship.
Job Type: Full-time
Pay: From $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Ability to Relocate:
- Birmingham, AL: Relocate before starting work (Required)
Work Location: In person
