WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 150+ locations across New York, Illinois, Indiana, Michigan, Pennsylvania and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals.
As a WellNow Patient Care Technician, you will be a vital part of the team and will maintain the “path” between the front end and clinical side of operations. You will be a part of a team that is dedicated to improving the delivery and quality of healthcare to our Urgent Care patients, while being part of a medical community in which you are supported in your growth as a medical professional.
Salary:
At WellNow Urgent Care you’ll enjoy:
Competitive salary
Parental leave
Continuing education opportunities
Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
401(k) plan with a company match for your future financial security
Free urgent care visits for you and your eligible dependents
Scrubs provided to ensure a professional and comfortable work environment
Opportunities for promotional growth as we continue to expand our presence
Monthly bonus based on your performance and productivity
Essential Job Functions:
Patient Care Responsibilities:
Responsible for taking patient history and obtain vital signs
Perform necessary phlebotomy for collection of laboratory samples, if certified
Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples
Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels
Schedule and coordinate necessary records for ancillary care for patients
Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D’s and splinting/ ortho-glass preparation, EKG)
Maintain confidentiality with all patient information (HIPAA)
Ensures equipment is in working order
Logs laboratory procedures when completed, processes related paperwork using computer equipment as directed
Maintains examination rooms and stocks necessary medical supplies
Performs duties to ensure good patient flow
Accompanies the provider to the bedside
Performs tasks to improve provider efficiency during the course of a shift
Document the provider dictated patient history including history of present illness, review of systems, past medical and surgical history, family and social histories, medications and allergies
Document patient medical history, physical examination findings, and procedures as performed by the provider
Committed to the specialty of Urgent Care, with a focus on serving our communities with quick, convenient and quality care with continued clinical and patient experience training
Reception Responsibilities:
Explain to patients what insurances that are accepted and those that are out of network as well knowledgeable of all pricing
Greets patients and completes registration process in a timely manner
Answers and appropriately triages phone calls
Collects patient responsibility for visits
Printing, scanning, and faxing reports
Cleaning of the clinic before, during, and after shift
Occupational Medicine Responsibilities:
Ensures accurate completion and timely scanning of all required Occupational Medicine documentation into the EMR system, maintaining compliance with company protocols and regulatory standards
Completes the following Occupational Medicine testing:
Urine Drug Screens
Breath Alcohol Testing
Hair Collection Drug Screens
DOT & Non-DOT Physicals
Vision and Audio Testing
Pulmonary Function Testing
Audiograms
Minimum Requirements:
6+ months of experience as a Patient Care Technician or similar role; OR equivalent education/certification in a related healthcare specialty
Preferred experience in Urgent Care, Occupational Medicine, and/or Phlebotomy
Ability to identify equipment problems and correcting or notifying team leader
Ability to establish and maintain effective relationships with staff, patients, and families
Computer knowledge and skills, must be able to register patients on the computer in a timely manner; including use of Electronic Medical Records (EMR)
Ability to complete and maintain CPR certification
Excellent listening and note-taking skills
Ability to apply written instructions and standardize work practices
Strong communication skills, including grammatical, spelling and verbal
Detail-oriented with proven ability to work effectively under conditions requiring accuracy
Capable of working well on a team
Friendly and customer service oriented
Ability to manage high call and patient volume
Education:
Preferred License Or Certification:
EMT Basic certification
Medical Assistant certification through one of the following programs:
Clinical Medical Assistant (CCMA) - National Healthcare Association
Certified Medical Assistant (CMA) – American Association of Medical Technologists
Registered Medical Assistant (RMA) – American Medical Technologists
WellNow is an EOE.
