Company Overview
Empire Management Group, Inc. is dedicated to addressing the most complex challenges faced by our communities, spanning condominiums, commercial properties, single-family communities, and new development projects. We prioritize excellence and continuous training to empower our managers to excel and innovate within the community management industry.
Job Summary
We are seeking an energetic and detail-oriented Community Association Manager to lead the day-to-day operations of residential communities. This role involves overseeing property maintenance, ensuring compliance with regulations, managing resident relations, and coordinating administrative functions. The ideal candidate will thrive in a fast-paced environment, demonstrate exceptional customer service skills, and possess a strong understanding of property management principles. Duties include:
- Board Liaison: Collaborate with the association’s Board of Directors, providing guidance on policies, procedures and compliance with governing documents and applicable laws.
- Attend Meetings: Prepare Board packets prior to the meeting, to include any relevant information needed. Facilitate Board Meetings as outlined in the contract. Attend meetings with committees and vendors as needed.
- Financial Management: Develop and maintain the annual budget, including monitoring expenses and recommending cost-effective solutions. Oversee assessment collections, handle delinquent accounts and provide regular financial reports to the Board. Approve and process vendor payments.
- Customer Service: Address resident concerns and enforce community rules and regulations professionally and impartially. Communicate updates, announcements and changes via the community’s preferred communication style. Maintain accurate records of meetings, correspondence, contracts and community documents.
- Vendor Management: Facilitate effective vendor selection, including solicitation bids, hiring and overseeing performance, ensuring adherence to professional contract management standards.
- Special Projects: Effectively manage the on-time, on budget completion of special projects that meet agreed objectives
Requirements
- Industry Knowledge: Basic understanding of legal principles and procedures, particularly in the realm of real estate and property law, is preferred.
- Communication Skills: Excellent written and verbal communication skills, in English and Spanish, to effectively interact with team members, clients, and external parties.
- Organizational Skills: Ability to manage multiple tasks simultaneously and prioritize workload effectively to meet deadlines.
- Tech-Savvy: Proficiency in using Microsoft Office suite and varies document management systems for communication purposes.
- Team Player: Collaborative attitude with a willingness to work closely with team members to achieve
Qualifications and Education Requirements
- Active Community Association Manager License in good standing
- Driver’s license and the ability to attend evening meetings
Work Conditions
- Office & On-Site Work: Splits time between an office (handling administrative and financial tasks) and visiting properties/communities (inspections, meetings, vendor coordination).
- Travel: Frequently drives between multiple properties, communities, and association meetings.
- Moderate Activity: Walking properties, inspecting common areas, climbing stairs, or occasionally lifting files, signs, or small equipment.
- Indoor & Outdoor Conditions: Work may take place in various weather conditions when conducting inspections or supervising maintenance/repairs.
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
