Develop and execute a forward-looking business intelligence strategy that aligns with organizational goals and drives data-informed decision-making in partnership with Executive Director, Applied Data Science & Analytics
Translate business needs into actionable intelligence by developing and delivering intuitive, user-friendly dashboards and tools across platforms such as Power BI, and Looker
Ensure dashboards and reporting tools are visually compelling, easy to navigate, and tailored to the needs of diverse business users
Lead and mentor a team of reporting analysts and developers, fostering a culture of innovation, collaboration, and continuous improvement
Evaluate and implement modern BI platforms and tools, ensuring scalability, usability, and alignment with stakeholder needs
Infuse best-in-class analytics practices into the development of KPIs, descriptive and diagnostic analyses, and scenario planning models; propose and pioneer the use of AI within business intelligence artifacts to accelerate value realized from data.
Drive automation and process optimization to enhance efficiency and reduce manual reporting burdens
Ensure data integrity and governance across multiple systems, including CRM, ERP, finance, and marketing platforms
Enforce data quality, compliance, and security standards, including adherence to GDPR, CCPA, and FERPA
Support the development of a customer data platform (CDP) for self-service utilization of data for varied purposes including outreach and research.
Leverage external data and benchmarking to enhance competitive and strategic insights
Monitor and communicate the impact of BI initiatives, using performance metrics to demonstrate value and guide continuous improvement
Manage project timelines and deliverables, ensuring timely execution of high-impact analytics initiatives
