- Monday, Thursday, Friday: 3:00 PM – 8:00 PM
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Saturday & Sunday: 8:00 AM – 5:00 PM
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Tuesday & Wednesday: Off
We are seeking a friendly, professional, and organized Receptionist to serve as the first point of contact for our organization. In this role, you will oversee front desk operations, answer and direct multi-line phone calls, greet visitors, and provide exceptional customer service. The ideal candidate is detail-oriented, dependable, and thrives in a fast-paced environment while maintaining a welcoming and professional atmosphere.
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Greet and welcome patients, visitors, and guests in a professional, courteous, and friendly manner.
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Answer, screen, and route incoming calls using a multi-line phone system while maintaining excellent phone etiquette.
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Schedule appointments, manage calendars, and assist with patient or client check-in and check-out processes.
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Respond to emails and manage incoming and outgoing mail, packages, and other correspondence.
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Maintain accurate records through data entry, filing, and document management while ensuring confidentiality.
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Perform general administrative and clerical duties, including scanning, copying, proofreading, and preparing documents.
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Assist with office operations, including ordering and maintaining office supplies and supporting day-to-day administrative needs.
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Utilize Microsoft Office Suite, Google Workspace, and other office software to complete daily tasks efficiently.
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Support basic bookkeeping or payment processing, as applicable.
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Provide prompt, professional customer service by responding to questions and directing inquiries to the appropriate staff.
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Maintain a clean, organized, and welcoming reception area.
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Perform other administrative duties as assigned to support efficient office operations.
Preferred Qualifications:
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Prior office or administrative experience required; front desk or receptionist experience is strongly preferred.
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Demonstrated ability to manage multi-line phone systems professionally, courteously, and efficiently.
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Bilingual proficiency is highly desirable and valued in serving a diverse patient and visitor population.
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Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and accurate data entry.
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Previous experience as a medical or dental receptionist is preferred but not required.
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Personal assistant, office management, or related administrative experience is considered an asset.
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Strong organizational, multitasking, and time management skills, with the ability to prioritize competing responsibilities in a fast-paced environment.
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Excellent interpersonal, communication, and customer service skills with a professional and compassionate demeanor.
Become part of a collaborative and supportive team committed to delivering exceptional service and ensuring the efficient operation of our organization. If you enjoy helping others, thrive in a fast-paced environment, and take pride in providing outstanding administrative support, we encourage you to apply!
