Position Summary:
Responsible for safety and security checks throughout the Outpatient grounds. Assists in de-escalation incidents. Responsible for reporting safety concerns. Responsible for completing required documentation on safety concerns.
Position Responsibilities:
Clinical / Technical Skills (40% of performance review)
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Promote a safe, secure, and respectful environment for residents, visitors, and staff through active presence and engagement.
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Conduct regular rounds of the Outpatient facility and surrounding grounds to ensure safety, address hazards, and monitor for behavioral or environmental concerns.
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Respond calmly and effectively to behavioral incidents, crises, or emergencies using trauma-informed and non-coercive approaches.
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Monitor building access and ensure adherence to program safety and security procedures.
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Report and document incidents, safety concerns, and behavioral observations accurately and promptly in accordance with program policies.
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Conduct wellness checks (as needed) as assigned and assist in maintaining a clean, orderly, and safe environment.
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Serve as a positive role model, reinforcing respectful communication and community standards.
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Maintain confidentiality and uphold the rights and dignity of all residents at all times.
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Has complete knowledge of the fire and disaster procedures
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Perform other duties as assigned.
Safety (15% of performance review)
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Strives to create a safe, healing environment for patients and family members
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Follows all safety rules while on the job.
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Reports “near misses”, as well as errors and accidents promptly.
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Corrects minor safety hazards.
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Communicates with peers and management regarding any hazards identified in the workplace.
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Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
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Participates in quality projects, as assigned, and supports quality initiatives.
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Supports and maintains a culture of safety and quality.
Teamwork (15% of performance review)
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Works well with others in a spirit of teamwork and cooperation.
- Responds willingly to colleagues and serves as an active part of the hospital team.
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Builds collaborative relationships with patients, families, staff, and physicians.
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The ability to retrieve, communicate, and present data and information both verbally and in writing as required
- Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
- Demonstrates adequate skills in all forms of communication.
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Adheres to the Standards of Behavior
Integrity (15% of performance review)
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Strives to always do the right thing for the patient, coworkers, and the hospital
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Adheres to established standards, policies, procedures, protocols, and laws.
- Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
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Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
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Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
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Exemplifies professionalism through good attendance and positive attitude, at all times.
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Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
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Ensures proper documentation in all position activities, following federal and state guidelines.
Compassion (15% of performance review)
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Demonstrates accountability for ensuring the highest quality patient care for patients.
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Willingness to be accepting of those in need, and to extend a helping hand
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Desire to go above and beyond for others
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Understanding and accepting of cultural diversity and differences
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Required: High school diploma or GED. CPR and hospital-selected de-escalation technique certification, provided during orientation.
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Preferred: Associates degree
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Maintains education and development appropriate for position.
Experience
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Preferred: Minimum of 1 year security experience
- Required: Previous experience in a behavioral health or healthcare setting
