Are you looking to grow? So are we! Hector Gonzalez- Farmers Insurance Agency in SANTA ANA, California, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Producer / LSP. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!
Salary Range: $20,000.00 - $65,000.00 per year
Annual Base Salary + Bonus Opportunities
Flexible Schedule
Dental Insurance
Vision Insurance
Life Insurance
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Prior Sales Experience.
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Professional phone etiquette.
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Career minded vision.
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Great Customer Service Skills.
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Problem-Solving Capabilities.
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A Property & Casualty insurance license is required.
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Successful sales background.
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Ability to tactfully handle stressful and difficult situations.
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Be capable of handling customer rejection.
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Strong communication and negotiation skills.
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Previous work experience in sales, marketing, promotions or telemarketing.
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Bilingual, fluent in both English and Spanish required.
Ability to take initiative, be proactive, and think outside the box.
Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.
Ability to lead and motivate others, set a good example, and inspire others.
Ability to identify and solve problems, think critically, and make decisions quickly.
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Meet new business production goals and objectives as established.
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Develop insurance quotes, make sales presentations, and close sales.
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Process customer policy change requests.
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Handle all incoming claim calls from customers and follow-up.
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Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
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Answer incoming phone calls on the first ring.
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Return all phone messages promptly.
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Share training and education knowledge and expertise with team members.
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Maintain knowledge of new products and services.
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Generating insurance quotes.
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Develop and maintain client relationships.
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Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
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Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
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Maintains phone time or sales quotas as determined by management.
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Grow sales revenue by utilizing phone, email and potential client lists.
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Provides on-going support to insurance clients as needed.
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Stay up-to-date on industry market trends and best practices.
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Attend training and continuing education courses.
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Handle customer renewals.
Hector Gonzalez- Farmers Insurance Agency is a dynamic and professional team dedicated to protecting what matters most to our clients. As part of the trusted Farmers Insurance family, we offer a vibrant environment where growth and client satisfaction are paramount. Join us to build a rewarding career in insurance!
