Looking for a Leadership Opportunity Where You Can Make a Real Difference?
We're not just looking for someone to manage a housekeeping department—we're looking for a leader who will take ownership of it.
Our hotel is seeking an experienced Housekeeping Manager who is passionate about creating structure, developing people, and building a culture of accountability. This is an opportunity for someone who enjoys rolling up their sleeves, leading by example, and transforming a department into one that consistently delivers exceptional quality and service.
If you're the type of leader who sees opportunities where others see challenges, enjoys coaching employees to reach their full potential, and takes pride in operating a clean, organized, and efficient department, we want to meet you.
What You'll Do
As our Housekeeping Manager, you'll be entrusted with leading one of the hotel's most important departments. Your success will come from creating systems, setting clear expectations, and holding your team accountable while fostering a positive and respectful work environment.
You'll:
- Take full ownership of the Housekeeping Department and its daily operations.
- Build a culture of accountability, teamwork, and pride in delivering exceptional guest rooms.
- Lead, coach, train, and develop housekeeping supervisors, room attendants, public area attendants, and laundry staff.
- Create organized workflows that improve efficiency and productivity.
- Conduct room inspections and ensure guestrooms consistently exceed brand standards.
- Recruit, onboard, and retain a high-performing housekeeping team.
- Partner with Front Desk and Maintenance to ensure rooms are guest-ready and any concerns are resolved promptly.
- Manage labor scheduling, inventory, supplies, and department budgets.
- Prepare the department for brand inspections and maintain exceptional cleanliness scores.
- Champion workplace safety and ensure compliance with company policies and OSHA standards.
Who We're Looking For
The ideal candidate is more than an experienced housekeeper—they're a leader who enjoys building high-performing teams.
We're looking for someone who:
✔ Takes ownership and follows through.
✔ Leads by example and isn't afraid to jump in when needed.
✔ Brings organization and structure to daily operations.
✔ Holds team members accountable with fairness and consistency.
✔ Develops employees through coaching, training, and recognition.
✔ Has a sharp eye for detail and a passion for quality.
✔ Thrives in a fast-paced hotel environment and remains calm under pressure.
✔ Understands that a clean hotel is one of the biggest drivers of guest satisfaction.
Why Join Our Team?
You'll have the opportunity to make a meaningful impact—not just on the appearance of our hotel, but on the culture and success of an entire department.
We offer:
- Competitive salary
- Health, dental, and vision benefits (for eligible employees)
- Hotel discounts through IHG Hotels & Resorts
- Career advancement opportunities
- A supportive ownership and leadership team that values initiative and empowers managers to make improvements
About IHG:
Holiday Inn is part of IHG Hotels & Resorts, one of the world’s leading hospitality companies with thousands of hotels worldwide. We are committed to True Hospitality for Good and creating inclusive environments where our team members can thrive.
Equal Opportunity Employer:
We are proud to be an Equal Opportunity Employer and are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Work Location: In person
