Valor 3 Services is seeking a friendly, organized, and customer-focused Front Desk / Data Entry Specialist to support the Military & Family Readiness Center at Hanscom Air Force Base.
This position serves as the first point of contact for military members, veterans, and their families by providing professional front desk support, scheduling assistance, data entry, and administrative services. The ideal candidate enjoys working with people, is highly organized, and is comfortable managing multiple priorities in a fast-paced office environment.
Responsibilities
- Welcome visitors and provide outstanding customer service
- Answer and route incoming telephone calls
- Schedule appointments, workshops, and classes
- Enter and maintain customer information in government databases
- Assist with preparing reports and tracking program participation
- Monitor email correspondence and respond professionally
- Maintain accurate electronic and paper records
- Assist with office organization and supply inventories
- Support outreach events and administrative projects as assigned
- Maintain a clean and professional reception area
Minimum Qualifications
- At least one year of customer service or administrative experience
- Strong computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint
- Excellent written and verbal communication skills
- Accurate data entry and attention to detail
- Ability to work independently and prioritize multiple tasks
- Professional appearance and customer-focused attitude
- Ability to successfully obtain and maintain a Common Access Card (CAC)
Preferred Qualifications
- Experience supporting military members, veterans, or government organizations
- Previous receptionist, administrative assistant, or front desk experience
- Experience using scheduling or customer management software
Work Schedule
- Monday through Friday
- Full-time (40 hours per week)
- On-site at Hanscom Air Force Base, MA
- Federal holidays observed
Job Types: Full-time, Contract
Pay: $23.20 - $28.56 per hour
Work Location: In person
