Job Summary
Ag Worker Health & Services, founded in Montana in 1872, is seeking a medical receptionist in our Dillon, MT clinic. .We are seeking a person with the passion and skills to be the first point of contact for our patients, staff and visitors. Our agency is committed to providing high quality care and providing a positive experience from the moment our patients walk through our doors. This role is perfect for an organized, empathetic, and professional individual looking to play a vital role in providing medical, dental hygiene and behavioral health care in a team-based atmosphere. Visit our website at agworker.org to find out why Receptionists choose to work with our agency.
Agency's Mission: To improve the health status of agricultural workers and their families and others living in rural poverty.
Responsibilities
- Greet patients and visitors warmly both in-person and on the phone, ensuring a positive first impression while managing check-in and check-out procedures
- Schedule, confirm, and manage appointments using electronic health record, eClinical Works
- Complete registration process, including gathering and verifying patient demographics and insurance information at each visit
- Maintain and update patient records in compliance with HIPAA regulations, ensuring confidentiality and proper documentation
- Answer multi-line phone system with courteous phone etiquette, directing calls appropriately and taking detailed messages when necessary
- Collect co-pays and outstanding balances
- Collaborate with clinical staff and other team members to facilitiate smooth daily clinic operations and patient flow
Qualifications
- High School Diploma or GED
- Prior experience in a medical office, customer service, or secretarial role is preferred
- Bilingual in English/Spanish is a plus working with our diverse patient population
Pay: $19.00 - $21.75 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid sick time
- Paid time off
Work Location: In person
