Midtown Medical Imaging is a high-volume, high-performance outpatient imaging company specializing in advanced 3 Tesla MRI, CT, Ultrasound, and X-Ray services. We are seeking an experienced, dependable, and highly motivated Patient Coordinator for our Frisco locations.
This is not an entry-level front office role. We are looking for someone with at least 2 years of recent medical field experience who can thrive in a fast-paced, high-pressure environment while maintaining outstanding accuracy, professionalism, and patient service.
Position: Full-Time
Schedule: Monday-Friday Open Shift Available: 3pm-11pm
Location: Frisco, TX 75033
Occasional flexibility to assist with coverage, arrive early, or stay late is preferred.
About the role
This position is ideal for someone who is energized by a busy workplace, can multitask constantly without losing attention to detail, and understands that patient care and operational needs do not always stop exactly at the end of a scheduled shift.
We need a team member who is flexible, dependable, and willing to step up when the department requires additional support, including occasional early arrival, staying late, schedule adjustments, and periodic weekend assistance when needed.
If you are looking for a position where you can simply work a set 8-hour shift, avoid urgency, and leave unfinished work behind for someone else, this is not the right fit.
Core responsibilities
- Schedule patient appointments accurately and efficiently
- Greet and check in patients with professionalism and warmth
- Guide patients through the registration process
- Collect copays, coinsurance, deductibles, and other patient balances accurately
- Answer high-volume phone lines and route calls appropriately
- Process incoming orders, faxes, and patient information in a timely manner
- Perform rapid and accurate data entry for scheduling, demographics, insurance, and documentation
- Multitask continuously while maintaining composure and attention to detail
- Assist with shift coverage and workflow demands as needed
- Complete additional duties assigned by management in a timely and professional manner
Required qualifications
- Minimum 2 years of recent experience in the medical field required
- At least 2 years of experience in a high-volume medical front office, diagnostic imaging center, physician practice, hospital registration setting, or similarly demanding healthcare environment strongly preferred
- Excellent typing skills and fast, accurate 10-key/data-entry skills
- Strong multitasking ability in a fast-paced, high-stress environment
- Outstanding communication and interpersonal skills
- Exceptional customer service and patient service skills
- Strong attention to detail and organizational ability
- Professional appearance and demeanor at all times
- Dependable, punctual, and reliable attendance
- Willingness to be flexible with schedule and assist with coverage needs
- Willingness to occasionally arrive early, stay late, or work additional hours when workload demands it
- Ability to work independently, stay productive, and maintain urgency throughout the shift
- Proficiency with computers, scheduling systems, and standard office software
- High School Diploma or equivalent
- Reliable transportation
Preferred qualifications
- Diagnostic imaging experience
- Insurance verification or prior authorization experience
- Spanish speaking preferred
What we are looking for
We are looking for a team member who:
- takes pride in working hard
- shows up on time and ready to work
- does not leave important work unfinished
- understands the importance of helping the team when staffing or volume demands change
- is dependable, disciplined, and motivated
- brings a positive attitude and professionalism even under pressure
Benefits
- 401(k)
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off beginning Day 1
- Paid holidays
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
Education:
- High school or equivalent (Required)
Experience:
- medical field: 2 years (Required)
Work Location: In person
