Specialty practice seeking a medical/dental front office candidate who is outgoing, highly organized, detail-oriented, self-motivated, and has good communication and administrative skills. Individual must be reliable and committed to patient care.
Duties and Responsibilities:
- greeting and checking in/out patients and collecting copays
- handling calls, faxes, messaging, and emails
- patient scheduling and appointment reminder calls
- insurance verification, prior authorization, and referral handling
- coordination with back office, billing, and administration
- document management, record request handling, and data entry
- treatment coordination
Qualifications and Requirements:
- background, education, and/or experience working in a similar capacity in the healthcare industry, including positions as a receptionist, scheduler, administrative assistant, treatment coordinator, insurance specialist, billing specialist, dental assistant, or medical assistant
- knowledge of basic office equipment including printer, copier, scanner, phone, fax, and computer
- background and experience with computers/typing and using various software suites including Microsoft, Google, and EHR/PM applications
- positive and professional attitude and excellent written/verbal communication and customer service skills
- strong organizational, task, and time management abilities, with the capacity to prioritize tasks and follow through to completion
- ability to multitask in a fast-paced environment with others
- bilingual a plus
Work Location: In person
