Job Summary
We are seeking an organized, enthusiastic, and proactive Assistant to support our owner and manage the front-of-house operations for our custom upholstery and drapery business.
In this role, you will handle daily administrative tasks (emails, texts, paperwork), manage client communication, and accompany the owner to exciting in-person estimate and installation appointments. This is the perfect opportunity for a motivated individual who wants to learn the custom upholstery, textile, and interior trade from the ground up!
Key Responsibilities
- Administrative Support: Maintain and organize our physical filing system; manage the business cell phone (voicemails/texts), emails, and Facebook inquiries.
- Client Relations: Greet in-store clients and assist them in browsing and selecting from our fabric books.
- Vendor Coordination: Communicate with suppliers to place orders, request pricing, and follow up on inquiries.
- Field Support: Accompany the owner on in-person appointments, including client estimates, deliveries, and installations.
- Business Outreach: Assist with business-to-business (B2B) outreach to build local partnerships.
- Collaboration: Work closely alongside the owner on daily operations to ensure a seamless workflow.
Qualifications & Skills
- Bilingual (Required): Must be fully fluent in both English and Spanish (written and spoken).
- Passion for the Craft: Prior knowledge of upholstery is a plus, but a genuine interest in learning about fabrics, drapery, and furniture restoration is required!
- Soft Skills: Highly organized, proactive, and exceptionally comfortable with face-to-face and phone-based customer service.
- Basic Math Skills: Comfortable with basic geometry and math (essential for measuring fabrics and calculating estimates).
- Tech-Savvy: Proficient with laptops, computers, smartphones, and basic social media messaging.
* Job with the opportunity for growth and pay raises *
Pay: From $16.00 per hour
Work Location: In person