Network Administrator (Managed Services Provider - MSP)
Sacramento Network Solutions, Inc.
Location: Sacramento, CA
Position Type: Full-Time
Join One of Northern California's Leading Managed IT Providers
Sacramento Network Solutions (SNS) is a growing Managed Services Provider (MSP) serving businesses, schools, and nonprofit organizations throughout Northern California. We provide professional IT support, cybersecurity, networking, cloud services, servers, wireless infrastructure, Microsoft 365, and technology consulting to a diverse client base.
We are looking for a motivated, customer-focused Network Administrator who enjoys solving problems, working directly with clients, and being part of a team that delivers exceptional service.
This is not a desk-only position. You'll split your time between our Sacramento office and client locations throughout the region.
Responsibilities
- Provide onsite and remote technical support to business and education clients
- Install, configure, and troubleshoot Windows workstations and servers
- Deploy and support Microsoft 365, Azure AD, Exchange, and cloud services
- Configure and troubleshoot routers, switches, wireless networks, VPNs, and firewalls
- Install and support printers, mobile devices, and business applications
- Perform proactive maintenance, monitoring, upgrades, and patch management
- Document work performed and maintain accurate client records
- Participate in project deployments, equipment installations, and office relocations
- Deliver exceptional customer service while representing Sacramento Network Solutions professionally
Qualifications
- 3+ years of IT support or MSP experience preferred
- Strong knowledge of Windows 10/11 and Windows Server
- Experience with Microsoft 365 administration
- Working knowledge of TCP/IP, DNS, DHCP, Active Directory, VPNs, and networking fundamentals
- Experience supporting wireless networks, firewalls, and business infrastructure
- Ability to troubleshoot hardware and software efficiently
- Excellent verbal and written communication skills
- Strong organizational and time management abilities
- Valid California driver's license with a clean driving record
- Ability to lift up to 45 pounds and work under desks, in network closets, and on ladders when necessary
What We're Looking For
The ideal candidate is someone who:
- Takes pride in providing outstanding customer service
- Maintains a professional appearance and excellent personal grooming while representing our company at client sites
- Remains calm and organized during urgent or high-pressure situations
- Enjoys working independently while also being a dependable team member
- Has a positive attitude and a willingness to continue learning new technologies
- Can communicate technical information clearly to non-technical users
- Understands that every client interaction is an opportunity to build trust and long-term relationships
Why Join Sacramento Network Solutions?
- Work with a wide variety of businesses, schools, and nonprofit organizations across Northern California
- Gain experience with leading technologies from Microsoft, Cisco, Ubiquiti, SonicWall, VMware, Datto, and more
- Every day presents new challenges and opportunities to grow your technical skills
- Supportive team environment with opportunities for professional development
- Company-provided laptop, tools, and resources needed to succeed
If you're passionate about technology, enjoy helping people, and want to work for a company that values professionalism, integrity, and customer service, we'd love to hear from you.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
Experience:
- Computer networking: 2 years (Preferred)
- LAN: 2 years (Preferred)
Security clearance:
Ability to Commute:
- Sacramento, CA 95816 (Required)
Work Location: Hybrid remote in Sacramento, CA 95816
