Hourly Shift Manager
La Torcia Brick Oven Pizza
At La Torcia Brick Oven Pizza, we’re committed to delivering a high-quality product and an exceptional guest experience every time. We’re looking for a hands-on, dependable Shift Manager who can lead a team, drive results, and hold standards during every shift.
Position Overview
As a Shift Manager, you are responsible for leading daily operations, supporting your team, and ensuring every guest receives outstanding service. This is a working leadership role—you will be actively involved in both front and back of house while coaching and developing your team.
Key ResponsibilitiesLeadership & Team Development
- Lead shifts by setting clear expectations and delegating responsibilities
- Coach, train, and develop team members to improve performance
- Provide real-time feedback and hold team accountable to standards
- Promote a positive, team-oriented work environment
Guest Experience
- Ensure every guest receives fast, friendly, and accurate service
- Step in to resolve guest concerns quickly and professionally
- Lead by example in hospitality and service standards
Operations & Execution
- Manage daily restaurant operations to meet company standards
- Ensure food quality, safety, and cleanliness are consistently upheld
- Monitor and control labor and product usage to stay within goals
- Follow and enforce all company policies, including cash handling and safety
Kitchen & Facility Oversight
- Maintain a clean, organized, and fully stocked kitchen
- Ensure proper food handling, sanitation, and safety procedures
- Oversee safe use of equipment and proper handling of materials
Accountability & Improvement
- Identify opportunities for improvement and implement solutions
- Support company initiatives and roll out new procedures effectively
- Assist in all areas of the restaurant as needed during busy or short-staffed shifts
What We’re Looking For
- Previous restaurant and leadership experience required
- Strong leadership, communication, and problem-solving skills
- Ability to lead in a fast-paced, high-volume environment
- Dependable with reliable transportation
- Ability to lift up to 60 lbs and work in a high-temperature kitchen
- Completion of training in all restaurant positions preferred
- Ability to both take direction and delegate effectively
Why Join Us
- Growth opportunities within an established brand
- Hands-on leadership experience
- Team-focused, high-energy environment
- Flexible scheduling
The Bottom Line
We’re looking for someone who doesn’t just “run a shift”—they own it. If you take pride in holding standards, developing people, and delivering great results, this is the role for you.
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- Evening shift
- Morning shift
Ability to Relocate:
- Siloam Springs, AR 72761: Relocate before starting work (Required)
Work Location: In person
