MAIN RESPONSIBILITIES
- Support the strategic planning and operational execution of educational programs and initiatives.
- Translate program goals into operational plans, timelines, and implementation frameworks.
- Coordinate program activities across multiple schools, regions, and stakeholders.
- Manage complex project schedules, resources, and service delivery logistics.
- Coordinate facilitators, consultants, and program staff to ensure efficient implementation.
- Oversee service calendar planning across multiple initiatives and programs.
- Identify operational challenges and implement solutions to improve efficiency.
- Manage program operations using Smartsheet or similar project management platforms.
- Maintain dashboards and tracking systems for program implementation, service delivery, and reporting.
- Optimize internal workflows related to:
- Program scheduling
- Resource allocation
- Documentation tracking
- Compliance monitoring
- Service verification
- Support initiatives involving the Puerto Rico Department of Education (DEPR).
- Ensure alignment with contractual requirements, reporting guidelines, and implementation standards.
- Coordinate communication with school leadership, program coordinators, and institutional stakeholders.
- Monitor service delivery across schools to ensure program fidelity.
- Track key performance indicators (KPIs) and program deliverables.
- Prepare operational reports and dashboards for leadership.
- Support financial and operational tracking related to program execution.
- Maintain documentation and compliance records for program activities.
- Complies fully and consistently with the Company's standards, policies, and procedures and the local and federal laws applicable to our industry, business, and employment practices.
- May perform other duties and responsibilities as assigned, in accordance with the education and experience requirements contained in this document.
QUALIFICATIONS
- Bachelor’s degree in education, Business Administration, Public Administration, or a related field.
- 5+ years of experience in program management, project management, or operations management.
- Experience working with or collaborating with the Puerto Rico Department of Education ecosystem.
- Strong organizational and analytical skills.
- Fully bilingual (English and Spanish).
- Strong proficiency with technology and digital systems.
PREFERRED QUALIFICATIONS
- Experience using Smartsheet, or similar workflow management platforms.
- Experience coordinating multi-site educational programs or government-funded initiatives.
- Familiarity with government contracts, compliance requirements, and reporting structures.
- Project management certifications (PMP, Agile, or equivalent) are a plus.
Application Question(s):
- Have you managed programs, projects, or services across multiple locations, schools, regions, or stakeholder groups simultaneously?
- Do you have experience working directly with or supporting initiatives within the Puerto Rico Department of Education (DEPR) ecosystem?
- Which project management platforms have you used?
- Have you worked with government-funded programs, grants, or contracts?
Language:
- English and Spanish (Required)
Work Location: Hybrid remote in Guaynabo, PR 00965
