Home Care Marketing & Outreach Liason
Build relationships. Change lives. Grow with us.
Some people are great at making a sale. Others are great at building relationships. The rare few can do both.
Home Instead in New Albany is offering a unique, full-time opportunity for the right candidate who can combine client care, community outreach, consultative sales, and business development into one rewarding role.
Success starts with cultivating solid referral partnerships, converting qualified referrals into private pay clients, and ensuring every family receives exceptional service. You'll own the relationship from the moment a referral is received through the client's ongoing care experience.
You'll Love This Role If You:
- Build trust quickly and naturally
- Enjoy meeting new people and developing lasting relationships
- Are confident asking for the business when Home Instead is the right solution
- Thrive in a fast-paced environment where every day is different
- Take ownership, solve problems, and follow through
- Want your work to have a meaningful impact every day
What You'll Do:
- Represent our Home Instead office with professionalism, integrity, and compassion
- Build trusted relationships that strengthen our reputation and inspire confidence among our referral network, community partners, our clients and their families
- Generate high quality leads and convert prospects into new clients
- Track referral activity, conversion outcomes, and relationship development in Salesforce
- Ensure a smooth start of care experience for new clients and their families
- Conduct regular in-home visits to maintain quality services
- Proactively address concerns and partner with the office team to promote client satisfaction and retention.
You'll Be Successful in This Role If You Have:
- Experience in assisted living admissions, senior living sales, business development, or other consultative, relationship-based service sales.
- A demonstrated ability to consistently achieve results in your career.
- Excellent communication, organization, and relationship-building skills.
- A self-motivated, organized approach with the ability to work independently while collaborating with a close-knit team.
- Intermediate computer skills and the ability to quickly learn CRM and operational systems (Salesforce experience is a plus).
- A valid driver's license, reliable transportation, and auto insurance.
- Flexibility to participate in an on-call rotation.
What's In It For You?
- Competitive salary plus performance-based bonus and commission opportunities
- PTO
- Weekly pay
- Use of company car
- Career growth opportunities as our business continues to grow
- The opportunity to make a meaningful difference for older adults and their families every day
Why Home Instead?
At Home Instead, we believe exceptional care begins with exceptional relationships. As a locally owned and operated office, we empower our team to make decisions, solve problems, and build meaningful connections with clients, families, and referral partners. Here, you'll have the opportunity to make a measurable impact while helping grow a trusted local business that truly changes lives.
Success in this role isn't measured by activity alone, it's measured by the relationships you build, the families you serve, and the clients you help choose Home Instead. If you're ready for a career where relationships matter, results matter, and people matter, we'd love to meet you.
Apply today!
Each Home Instead ® franchise office is independently owned and operated.
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Application Question(s):
- Our clients live in southern Indiana only. Do you live in Jeffersonville, Clarksville, New Albany, Floyds Knobs, Sellersburg or another area of Clark or Floyd county in southern Indiana?
Experience:
- caring for a senior: 1 year (Required)
Work Location: In person
