Center of Excellence in Co-occurring medicine is looking for a new member to join our team. We are an outpatient psychiatric and addiction medical office. You will need to provide excellent customer service. You should be highly organized and have a strong attention to detail.
Key ResponsibilitiesFront Office Administration
· Greet and assist patients professionally
· Manage incoming phone calls, texts, emails, and voicemails
· Schedule, reschedule, and confirm appointments
· Manage provider schedules and optimize appointment availability
· Process new patient inquiries and onboarding
Patient Services
· Verify patient demographics and insurance information
· Collect co-payments and outstanding balances
· Assist patients with forms and portal access
· Ensure all required documentation is completed before appointments
· Monitor telehealth appointments and provider connections
Billing & Insurance Support
· Verify insurance benefits and eligibility
· Assist with insurance billing processes
· Review patient balances and collections
· Process no-show and late cancellation fees
· Communicate billing concerns and payment issues to appropriate departments
Administrative Support
· Manage DocuSign documents and HIPAA-compliant communications
· Maintain accurate patient records within the EHR
· Assist leadership with operational projects
· Monitor inventory and submit supply orders
Prepare reports and support weekly operational meetings
We have a hybrid schedule. Monday, Wednesday and Friday are remote days and Tuesday and Thursdays are in office clinic days.
Job Type: Part-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
Ability to commute/relocate:
- Beaverton, OR 97005: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How would you describe your computer and technology skill set?
- What EHR's have you worked with?
- Do you have any experience with working with Medical insurance companies?
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office 365: 1 year (Required)
Work Location: In person
