Job description:
We are are seeking a Bi-Lingual Personal Lines Account Manager to join our team. This agent will be responsible for daily servicing of clients’ accounts for processing and maintenance of exceptional customer relations with our clients.
Responsibilities:
- Serve as the primary point of contact for a designated portfolio of clients.
- Manage and retain existing book of business
- Requote/Remarket clients for all personal lines products if needed and/or requested by the client.
- Cross-Sell additional lines of insurance suited for our clients.
- Resolve client inquiries and concerns.
- Comply with insurance standards and regulations.
- Team player with a positive and enthusiastic attitude
- Follow up as necessary to ensure work is completed.
- Maintain accurate and up-to-date client records in the agency management system.
- Follow agency workflows, carrier guidelines, and compliance requirements
Qualifications:
- Minimum 1 year of Personal Lines insurance experience.
- Active Florida 4-40 License or higher.
- Excellent communication and relationship-building skills
- Must be highly self-motivated.
- Demonstrates well-developed computer skills (internet, email, keyboarding).
- Ability to prioritize and multitask.
- Effectively present information and respond to questions from management, employees, clients, customers, and the public.
- Bilingual required.
- Knowledge of EZLynx Management system is a plus.
- Knowledge of Quote Rush quoting system is a plus.
Benefits:
- Health Insurance
- Dental
- Vision
- Paid time off
- Retirement plan
- Life Insurance
- Supplemental Pay:
- Commission pay
- Quarterly performance bonus program
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Account Manager : 1 year (Required)
Language:
- English & Spanish (Required)
License/Certification:
- 440, 220 or 20-44 (Required)
Work Location: In person