Description:
Customer Service Representative
Craft Wholesalers Inc. – Groveport, OH
Full-Time | $15/HR | Bi-Weekly PayCraft Wholesalers Inc., a family-owned business serving customers for over 40 years, is hiring a Customer Service Representative to join our growing team. We value reliability, teamwork, and a strong work ethic—and we reward it with competitive benefits and a supportive work environment.Key Responsibilities:
-
Answer incoming calls and respond to customer emails and faxes
-
Process orders accurately and efficiently
-
Provide product availability, pricing, and order status updates
-
Handle returns, adjustments, and complaints in a professional manner
-
Collaborate with team members and maintain strong internal communication
Benefits:
-
Health, dental, and vision insurance
-
401(K) with company match
-
Paid holidays and vacation
-
Bi-weekly pay
-
Stable, long-term employment in a family-oriented company
Schedule:
Full-time | Monday to Friday |8:30am-5pm some weekends
Requirements:
Qualifications:
-
Minimum 2 years of customer service experience
-
Excellent phone and communication skills
-
Basic computer and typing skills (typing test may be required)
-
Strong time management and organizational skills
-
Self-motivated, dependable, and proactive
-
Must be 18 or older
