Deposit Operations Specialist provides comprehensive operational support to the Deposit Operations Manager and assists all bank departments as needed. This role is responsible for monitoring, reviewing, and processing deposit-related activities with a strong focus on quality control, risk mitigation, regulatory compliance, and fraud prevention. The position plays a critical role in protecting both customers and the Bank from financial loss and reputational risk.
Knowledge, Skills and Abilities:
- Ability to perform tasks efficiently, accurately, and with attention to detail.
- Strong problem-solving skills, with the ability to interpret and apply written, oral, and scheduled instructions.
- Proven ability to work effectively in a team-oriented environment to achieve shared goals.
- Strong time management skills with the ability to organize daily tasks efficiently.
- Ability to prioritize multiple responsibilities in a fast-paced, high-pressure environment while maintaining professionalism.
- Excellent organizational, verbal, and written communication skills.
- Ability to establish and maintain effective working relationships with management and peers.
Ideal Candidates Will Possess
- Three to five (3–5) years of banking experience , preferably in deposit operations, back-office processing, or a related operational role.
- Hands-on experience with deposit products, transaction processing, and account maintenance activities.
- Working knowledge of banking regulations and compliance requirements, including BSA/AML, OFAC, and NACHA guidelines.
- High attention to detail and accuracy in a regulated, deadline-driven environment.
- Proficiency with core banking systems and standard office software applications.
- Strong customer service orientation and the ability to professionally handle sensitive account matters.
- Self-motivation with the ability to work independently while contributing to team objectives.
- Prior experience assisting with audits, procedure documentation, or process improvement initiatives is preferred.
Physical Demands:
- Sit or stand for extended periods of time.
- Be able to lift and/or carry up to 50 lbs.
- Operate keyboard, mouse, and other personal computing devices.
