The Safety & Security Officer provides safety and security measures for patients, caregivers, and the public; consistent with conditions inherent in and regulations governing the operation of San Juan Regional Medical Center and San Juan Health Partners.
Required Qualifications:
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High School diploma or equivalent
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Must obtain Certified Healthcare Security Officer (CHSO) within twelve (12) months of employment and retain this certification during employment
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Valid driver’s license and must be (and remain) insurable
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Familiar with the City of Farmington or the ability to read and orient with navigation or map
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Basic computer and mobile electronic device skills
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Excellent written and verbal communication skills
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Excellent customer service skills with the ability to remain professional and courteous in difficult and/or stressful situations
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Adequate transportation to and from work
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Ability to be contacted and available to respond for emergencies
Preferred Qualifications:
Experience in one (1) of the following fields:
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Five (5) years of experience in Security
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Four (4) years of experience in Fire Service
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Four (4) years of experience in Law Enforcement
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Four (4) years of experience in Corrections
Duties and Responsibilities:
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Perform duties as assigned to include, but not limited to mail/courier runs, escorts, patrols, giving directions, assisting patients and visitors, visitor control, and securing facilities, money, and/or property
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Responds to or helps to conduct: all alarms, drills for disaster, bomb threats, codes, disturbances, unruly subjects, etc.
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Completes all scheduled tasks and daily responsibilities for the Safety & Security Department
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Conducts or assists with investigations (into incidents, accidents, or other activity)
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Engages in aggressive patrol (seeking out unlawful or unsafe acts or conditions)
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Enforces policies and procedures and reports violations
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Attends required meetings (both in-person and virtual)
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Attends required training sessions and is responsible for participating, learning, and applying these skills, etc.
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Assists in the department orientation of new caregivers (within the Safety & Security Department)
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Maintains confidentiality with any information obtained and only shares this information with those that have a specific legal/business need
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Maintains professional contact with members of the public, visitors, patients, and caregivers; while promoting growth, cohesiveness and support for needed correction or change
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The ability to respond and manage physically aggressive subjects with the use of verbal, self-defense, and control techniques
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Maintains knowledge of assigned responsibilities (per policies and procedures); these may include procedures for: fire, disasters, bomb threats, hazardous materials, visitation, infant abduction, parking, attendance, compliance, etc.
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Manage pedestrian and vehicular traffic (in all weather conditions)
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Conducts courier service duties including regular fueling and maintenance of any vehicle used in a courier service capacity; routes and planning should be conducted and coordinated in the most efficient manner
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Ensure scheduling needs, routes, and delivery issues are immediately communicated to the Safety & Security Manager and the Materials Management Manager
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Safe operation of a motor vehicle (with potential travel driving hazards in all weather conditions)
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All SJRMC caregivers are responsible for implementing SJRMC’s Service Standards into their activities:
Safety, Courtesy, Effectiveness, and Stewardship
Physical Demands and Environmental Work Conditions:
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Regularly assists with uncooperative and/or physically aggressive: patients, visitors, family members, members of the public, etc. (assists with required restraint situations)
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Rapid response to emergent conditions with potential safety hazards (codes, phone/radio calls, disturbances, etc.)
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Prolonged periods of walking while on patrol and/or courier duties, etc. with potential safety hazards including, but not limited to poor weather (slips, falls, etc.)
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Must be able to walk, stand, bend, squat, climb, kneel, and twist.
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Prolonged periods of sitting and/or working on a computer (based on duty assignment: completing logs, writing reports, etc.)
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Occasional heavy lifting (may include lifting and/or moving patients, equipment, boxes/packages, etc.)
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Occasional heavy pushing and pulling (may include moving patients, equipment, motor vehicles, boxes/packages etc.)
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Must be able to talk (ordinary and conversations) with caregivers, patients, visitors, public, etc.
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Must be able to hear (ordinary and conversations) with caregivers, patients, visitors, public, etc.
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Must be able to smell (while on patrol, etc.)
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Must be able to see (corrective eyewear allowed). (acuity: near and far, depth perception, and color vision)
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Prolonged periods in outdoor weather conditions with potential safety hazards (regardless of the weather)
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Occasional exposure to loud noise levels (with ear protection)
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Occasional exposure to construction areas with potential hazards (with personal protective equipment)
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Occasional exposure to various hazards: chemical, electrical, mechanical, biohazard, explosive, radioactive, etc.
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Occasional exposure to hazards related to the operation of a motor vehicle (including accidents, poor weather conditions, slips, falls, etc.)
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Regular exposure to infectious materials (personal protective equipment is provided and use may be required in certain environments)
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Must be able to lift greater than fifty (50) pounds and push up to three hundred (300) pounds frequently.
