Lobby Supervisor
Allied Universal is currently looking to hire a Security Lobby Supervisor for a Corporate Building Uptown, Manhattan
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Position is: Full Time
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Workdays Available: Candidates should be flexible Monday to Sunday
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Work Shift Available: Morning Afternoon
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Pay Rate: $23.40 /Hr
Allied Universal® is hiring a Lobby Supervisor. The Lobby Supervisor is responsible for the management/supervision of Lobby Receptionist personnel, providing security access control measures via lobbies, badging and special events for multiple sites for a high-profile customer.
RESPONSIBILITIES:
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Supervise and coordinate the delivery of quality services to the client. Act as a liaison between customer, Account Manager, and lobby receptionists; supervise lobby staff, providing coaching, recognition, and discipline within approved empowerment range
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Supervise day-do-day operations at the site for Lobbies, Badge & ID, Visitor Centers, and Large Events
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Enforce Allied Universal policies as outlined in the handbooks and executive memos
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Assist the Account Manager in identifying, meeting, and exceeding the needs of the customer
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Meet all contractual scheduled hours with a minimum of unbilled overtime
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Coordinate and/or conduct site-specific on-the-job training (OJT), client specific training, and annual refresher training for lobby personnel
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Manage uniforms, equipment, supplies, and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists
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Communicate staffing needs to the Account Manager or to recruiters via Requisition Form, assisting in identifying and interviewing quality candidates
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Assure that lobby personnel receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)
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Assist with the communication of policies, company announcements and job openings
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Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
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Respond to client requests
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Make emergency notifications as necessary pursuant to site Post Orders
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Provide direction and instruction to subordinates regarding the performance of their duties
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Disciplinary action/commendation decisions pertaining to security personnel
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Make productivity and cost reduction recommendations to management
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Make recommendations for physical security surveys, job safety analysis and post orders
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Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel assigned
QUALIFICATIONS:
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Must possess a high school diploma or equivalent
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Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
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Must possess, or be able to obtain, a SECRET clearance with the Department of Defense
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Minimum one (1) year of experience in security, law enforcement or military service
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Must possess one or more of the following:
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Service in the active-duty military, military reserves, or National Guard
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Service in Auxiliary Police or Police Cadets
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Minimum of one year verifiable and successful supervisory experience in security-related industry
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Be able to operate radio or telephone equipment and/or console monitors
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Demonstrated ability to interact cordially and communicate with the public
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Effective oral and written communication skills
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Problem solving skills
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Active listening skills
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Assess and evaluate situations effectively; identify critical issues quickly and accurately
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Compile, sort, and interpret data
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Research, investigate, compile information
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Mediate conflict with tact, diplomacy
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Write informatively, clearly, and accurately
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Teamwork
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Attention to detail
PREFERRED QUALIFICATIONS:
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Possession of one or more of the following:
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Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
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Graduate of a Certified Public Safety Academy (military or civilian) or verified work experience in the law enforcement, adult corrections, or firefighter field
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Bachelor’s degree in law enforcement or criminal justice related studies
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A minimum of 8 or more years of service in any military branch
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Associate’s degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service
BENEFITS:
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Medical, dental, vision, basic life, AD&D, and disability insurance
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Enrollment in our company’s 401(k)plan, subject to eligibility requirements
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Seven holidays annually paid at time and a half, if worked
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40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.
