Job Title
Store Manager
Job Location
Manhattan
Job Summary
The Art Supply Store Manager is responsible for overseeing the daily operations of the store, driving sales, delivering an exceptional customer experience, managing inventory, and leading a high-performing retail team. The ideal candidate has a passion for art, strong retail management experience, and excellent leadership and organizational skills.
Key Responsibilities
Store Operations
* Oversee day-to-day store operations to ensure efficient and profitable performance.
* Maintain a clean, organized, and visually appealing sales floor.
* Ensure compliance with company policies, safety standards, and loss prevention procedures.
* Open and close the store as required.
Sales & Customer Service
* Meet or exceed sales, profitability, and customer satisfaction goals.
* Provide expert product recommendations for artists, students, educators, and hobbyists.
* Resolve customer concerns professionally and promptly.
* Develop strategies to increase sales and customer loyalty.
Team Leadership
* Recruit, train, coach, and supervise store associates.
* Schedule staff to meet business needs while controlling labor costs.
* Conduct performance reviews and provide ongoing feedback.
* Foster a positive, collaborative, and customer-focused work environment.
Inventory & Merchandising
* Manage inventory levels, ordering, receiving, and stock replenishment.
* Monitor inventory accuracy and minimize shrinkage.
* Execute merchandising plans, seasonal displays, and promotional campaigns.
* Coordinate with vendors and corporate purchasing teams.
Financial Management
* Monitor daily sales, margins, and operating expenses.
* Prepare reports on store performance and key performance indicators (KPIs).
* Manage cash handling, banking deposits, and POS accuracy.
* Analyze sales trends to optimize product assortment.
Community Engagement
* Build relationships with local artists, schools, universities, and art organizations.
* Organize workshops, demonstrations, and community events to increase store traffic.
* Promote the store through local partnerships and marketing initiatives.
Qualifications
* Bachelor’s degree in Business, Retail Management, Fine Arts, or a related field preferred.
* 3–5+ years of retail management experience, preferably in art supplies, crafts, specialty retail, or creative products.
* Strong leadership, coaching, and team development skills.
* Excellent customer service and communication abilities.
* Experience with inventory management and retail POS systems.
* Ability to analyze sales data and implement action plans.
* Passion for art and familiarity with art materials is highly desirable.
Preferred Skills
* Knowledge of fine art materials (paints, brushes, canvases, drawing supplies, printmaking, sculpture, etc.).
* Visual merchandising experience.
* Budgeting and financial reporting.
* Event planning and community outreach.
* Microsoft Office and retail management software proficiency.
Key Performance Indicators (KPIs)
* Sales revenue and comparable store sales growth
* Gross margin
* Inventory turnover and stock accuracy
* Customer satisfaction (NPS/CSAT)
* Employee retention and engagement
* Shrinkage/loss prevention
* Labor productivity
* Store profitability
Pay: $65,000.00 - $90,000.00 per year
Experience:
- Store management: 1 year (Required)
Work Location: In person
