ST. BARNABAS HOSPITAL
BRONX, NEW YORK
JOB DESCRIPTION/PERFORMANCE EVALUATION
DEPARTMENT: Quality/ Risk Management
POSITION TITLE: Office Administrator
REPORTS TO: Vice President/Chief Quality Officer
DATE REVISED: January 01, 2026
NAME: DATE:
PRINCIPAL MISSION:
To perform diversified secretarial and administrative duties for the Quality Assurance/ Risk Management Department.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Demonstrates excellent customer services for internal and external customers and with fulfilling the philosophy, vision, mission of SBH
- Promote a safe, cooperative and professional health care environment to ensure optimum patient care (as per HR Policy 113c).
- Handles the logistical, clerical, inventory, maintains filing systems with regards to strict confidentiality of these files
- Fosters strong collaboration and interaction with all the stakeholders internally and externally
- Streamlines office supply procurement process and keep within budgetary guidelines
- Able to problem solve and detail oriented
- Promotes team spirit among the various team members for the hospital and the community
- Demonstrates the ability to be organized and be able to provide administrative support to the department
- Creates invoices and submits as required through the Oracle system
- Adheres to confidentiality and promotes strong work ethics
- Demonstrates strong work ethics and reliable
- Adheres to all hospital policies, procedures, rules and regulations, including but not limited to, absenteeism, ETIME, cellular telephone usage, dress code and rules of conduct.
- Maintains up-to-date files for the Quality and Risk Department: Including set up, preparation and maintenance of new and existing filing systems/folders
- Duties will include but not limited to drafting legal documents, and entering into office secured shared drive
- Organize and with strong organizational skills and attention to details and have the ability to handle volume
- Create Excel spreadsheets for tracking and monitoring of documentation, internal and external measures as applicable to risk and quality
- Prepares and processes invoices for the Quality and Risk Department
- Distributes correspondence as necessary
- Opens, dates, reviews and distributes all internal and external mail. Conveys priority items to the attention of the Risk Management Director and V/P Chief Quality Officer
- Creates logs and follows through with all IPRO Quality Concerns including contacting physicians for responses, sending responses and meeting all identified deadlines.
- Assists the QA Coordinators as needed
- Assists with the day-to-day operations of both the Quality and Risk
- Assists in updating Administrative P&P via policy management software system
- Assists in the organization and operation of Quality Improvement initiatives.
- Assists in the preparation of minutes of meetings such as, but not limited to, Board of Trustees Joint Conference Committee Meeting and the Executive Quality Assurance/Performance Improvement Committee.
- Medical Examiner (ME) Report Management and notifying the Trauma
Team upon receipt of ME reports for trauma patients
- Legal Processing and Litigation Support. Accepting all Summons and Complaints served to Risk Management, including Order to Show Couse and Bronx District Attorneys Summons
- Invoices for Policy Manager Subscription, DWeb Incidents
- Litigation-Related Requests, processing request for medical records, handling litigation billing requests, and requesting litigation radiology study requests
- Administrative support for Quality and Risk Management and comfortable working and achieving deadlines
- Regulatory survey preparation and collecting required documentation
The above statements reflect the general duties considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the job.
QUALIFICATIONS:
Education Required: High School Diploma. Preferred: Associate Degree Training in secretarial science/word processing
License(s) Required: None
A. Experience/Skills Required: Types a minimum of 55+ wpm, filing and B. Organizational skills: previous secretarial experienceC. Knowledge: Microsoft Office including Word, Excel, PowerPoint and Access D. Communication: Must have effective communication skills.
WORKING CONDITIONS:
A very busy office, which requires the multi tasking and the coordination and of demands and needs from multiple departments and services.
This is a full time in the office position. No remote days.
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Pay: $45,000.00 - $52,000.00 per year
Benefits:
- Retirement plan
- Tuition reimbursement
Work Location: In person
