- The Front office specialist is an important team member in achieving patient experience, employee engagement, and financial goals. Shehrebanu Merchant, MD is looking for a hardworking, long-term Medical Receptionist to join our fast-paced team and grow with our practice.
- The Medical Receptionist is responsible for illustrating exceptional customer service and focus to Women’s Health patients.
- The Medical Receptionist will greet and appropriately direct patients via phone calls or direct contact. This includes greeting customers, registering patients at check-in and checkout, answering telephones, scheduling appointments, cash management, and/or administrative functions that support the practice’s operations.
- Schedules appointments and updates demographic information, checks patients in and out.
- Maintains waiting room.
- Performs general clerical duties as needed.
- This position is considered a highly functioning position where the team member must be able to multitask while at the same time communicate with various customers.
- Performs other duties as assigned.
Overview:
This position is with Dr. Merchant, a board-certified obstetrician and gynecologic practice serving women at all stages of their lives with excellent health care. You will work closely with each patient to help achieve their best health possible. How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence, and honor every voice? Our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Qualifications:
- Position requires a high school diploma or equivalent.
- Preferred 1-2 years administrative front office experience in a physician practice or health care setting.
- Previous customer service experience preferred.
Required Skills:
- Bilingual - Spanish speaking required.
- Strong verbal and written communication skills.
- Must be able to communicate and understand verbal and written English language and display a positive attitude while working in a team setting.
Find us at:
Facebook | LinkedIn | Instagram | shehrebanumerchantmd.com
Pay: From $18.00 per hour
Work Location: In person