Responsibilities:
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Provides exemplary customer service when meeting customers’ various banking needs, such as receiving and posting deposits and loan payments, cashing checks, and issuing savings withdrawals.
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Identifies and handles customer issues through taking initiative and problem-solving.
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Complies with bank operations and security procedures by participating in all dual-control functions
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Maintains customer confidence and protects bank operations by keeping information confidential.
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Opens all types of deposit accounts including savings, checking, money market, and CDs; generates all paperwork, collects required documentation, and performs legally required verifications.
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Effectively and professionally communicates with all internal and external customers.
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Answers the telephone, assists the customer, and redirects calls.
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Balances and reconciles their teller drawer; counts and packages currency and coins.
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Creates and/or verifies incoming and outgoing wire transfers.
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Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to other branch representatives.
- College diploma preferred, High school diploma, GED, or equivalent required
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Previous experience in customer service or retail sales preferred
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Basic math skills with the ability to handle cash transactions accurately
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Available to work 100% at the Bison State Bank Branch located in Bison, KS
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Customer service first mentality
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Strong verbal and written communication
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Attention to detail
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Takes initiative and is proactive in work
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Enjoys working as a team / demonstrates a commitment to teamwork
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Sales Experience (optional)
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Knowledge of financial software (optional)
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ACH and Treasury Experience preferred but not required
Join our team as a Personal Banker and enjoy the benefits of working in a supportive environment where you can grow your career in the banking industry. Apply today! Job Type: Full-time
Pay: Based off experience
Benefits:
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401(k)
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401(k) matching
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Dental insurance
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Disability insurance
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Employee assistance program
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Health insurance
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Life insurance
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Opportunities for advancement
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Paid time off
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Vision insurance Schedule:
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Bank Holidays
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Monday to Friday Experience:
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Banking: 1 year (Preferred)
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Cash handling: 1 year (Required)
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Customer service: 3 years (Required)
- Ability to commute:
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Bison, KS 67520 (Required) Work Location: In person
