Role Summary
A *Branch Merchandiser DOT supports route sales operations by merchandising and maintaining product displays in assigned retail accounts, assisting with delivery-day execution, and following applicable DOT safety requirements while training toward a CDL (as required).
Key Responsibilities
- Merchandise products in assigned stores: stock shelves/doors/freezers, rotate inventory (FIFO), face products, and maintain attractive, compliant displays and signage.
- Keep product displays full, neat, and clean; remove damaged/expired product and promptly address out-of-stock and merchandising issues.
- Maintain positive relationships with store management and staff; communicate promotions, display opportunities, and service needs professionally.
- Accompany driver-sales personnel on route days as needed; assist with loading/unloading, verifying counts, staging product, and restocking accounts.
- Monitor inventory levels, backstock, and merchandising standards; report equipment, product, or service concerns to the Branch Manager/Sales Manager and document issues when required.
- Follow all safety, food-handling, and DOT-related requirements applicable to the role (e.g., safe driving practices, incident reporting) and complete on-the-job training toward a Class B CDL with air brake endorsement within 30 days of employment (if not already licensed).
- Other duties as assigned.
Knowledge, Skills & Abilities
- Merchandising knowledge: Ability to stock, rotate (FIFO), face product, and build/maintain clean, attractive ice cream/freezer displays that meet company standards.
- Customer service skills: Ability to maintain positive working relationships with store management and personnel and respond professionally to requests and concerns.
- Communication skills: Ability to communicate clearly and regularly with the Branch Manager and Sales Manager regarding equipment, product, inventory, or service issues.
- Time management and organization: Ability to prioritize tasks across multiple stores/accounts, work efficiently, and meet service expectations.
- Attention to detail: Ability to check for out-of-stocks, damaged product, proper rotation, and overall display cleanliness; follow written instructions and standards.
- Basic math and recordkeeping: Ability to verify counts, assist with inventory, and complete required documentation accurately.
- Safety and compliance awareness: Ability to follow safe work practices, food-handling expectations, and DOT-related requirements applicable to the role.
- Technology skills: Ability to use basic mobile/handheld devices and common applications for communication, scheduling, and reporting (training provided as needed).
Qualifications
- High school diploma or GED preferred.
- Valid driver’s license and reliable transportation.
- Safe driving record with no more than two preventable collisions or moving violations in the past three years.
- Must be at least 21 years of age to meet DOT requirements.
- CDL Class B required.
- Availability to work a schedule that may vary by location, including weekends and holidays as needed.
- Dependable, personable, and able to work independently with minimal supervision.
Physical Requirements
- Standing/walking: Frequent standing and walking throughout the shift while servicing multiple retail locations.
- Bending/reaching/stooping: Frequent bending, kneeling, reaching, and twisting to stock product and build/maintain displays in freezers and on shelves.
- Lifting/carrying: Ability to lift, carry, and place product/cases up to 50 pounds (with or without reasonable accommodation).
- Pushing/pulling: Ability to push/pull loaded hand trucks, carts, or pallet jacks and maneuver products in backrooms and sales floors.
- Manual dexterity: Repetitive hand and arm motions for stocking, facing, and handling product, packaging, and tools.
- Driving/riding: Frequent driving between accounts and/or riding along on route deliveries; must be able to enter/exit vehicle and work safely around delivery equipment.
- Environmental exposure: Regular work in cold environments (freezers/coolers) and variable indoor/outdoor conditions, including heat, cold, and wet weather.
Work Environment
- Work is performed primarily in retail locations and on the road with frequent travel between accounts.
- Includes work in cold environments (freezers/coolers) and variable indoor/outdoor conditions.
- Work environment subject to change based on duties performed.
Job Type: Full-time
Pay: $17.50 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person
