General Manager / Director of Operations
Pay: Starting at $100,000 per year, commensurate with experience, plus performance-based bonuses.
Lead a Premier Independent Restaurant
An established, high-volume, chef-driven independent restaurant is seeking an exceptional General Manager / Director of Operations to lead all aspects of daily operations.
This is a dynamic, fast-paced operation featuring multiple dining experiences, private event space, a thriving bar program, and strong lunch, dinner, and weekend business. We are committed to exceptional hospitality, culinary excellence, and operational discipline.
We're looking for a proven operator—not just a manager. This role is responsible for delivering outstanding guest experiences while ensuring the business consistently meets or exceeds industry standards for labor, food cost, beverage cost, service, cleanliness, profitability, and overall team performance.
If you're passionate about hospitality, enjoy developing winning teams, and thrive in an environment where excellence is expected every day, we'd love to meet you.
Responsibilities
- Take full ownership of the restaurant's financial and operational performance, ensuring key metrics consistently meet or exceed industry benchmarks.
- Drive profitability by actively managing labor, food cost, beverage cost, inventory, and controllable expenses while maintaining exceptional guest satisfaction.
- Oversee all day-to-day restaurant operations and ensure flawless execution during every service.
- Lead, mentor, develop, and hold accountable the management team and front-of-house staff.
- Recruit, hire, train, coach, and retain exceptional hospitality professionals.
- Foster a culture centered on accountability, teamwork, hospitality, and continuous improvement.
- Partner closely with ownership and the Executive Chef to ensure seamless front- and back-of-house operations.
- Monitor financial performance, identify opportunities, and implement strategies to improve profitability and efficiency.
- Maintain exceptional standards for cleanliness, organization, food safety, and service execution.
- Resolve guest concerns professionally while creating memorable experiences that build long-term guest loyalty.
- Ensure compliance with all health, safety, liquor, and company standards.
- Lead by example with a visible, hands-on management style.
Qualifications
- 10+ years of progressive restaurant management experience, including leadership in high-volume restaurants.
- Experience in upscale casual, chef-driven, or fine dining concepts strongly preferred.
- Demonstrated success managing restaurant financials, including labor, food cost, beverage cost, inventory, and budgeting.
- Proven ability to recruit, lead, motivate, and develop large teams.
- Strong organizational, communication, coaching, and problem-solving skills.
- Calm, confident decision-maker who thrives in fast-paced environments.
- High attention to detail with an uncompromising commitment to hospitality and operational excellence.
- Availability to work evenings, weekends, and holidays as business demands.
Compensation & Benefits
- Starting salary from $100,000 per year, commensurate with experience.
- Performance-based bonus opportunities.
- Paid Time Off.
- Holiday bonus program.
- Employee dining discounts.
- Complimentary shift meals.
- Paid training and professional development.
- Long-term career growth opportunities.
- Direct collaboration with ownership, where your ideas and leadership can have a meaningful impact on the business.
Why Join Us?
We're an independent, owner-operated restaurant that believes exceptional people build exceptional businesses. Unlike large corporate organizations, we empower our leaders to make decisions, take ownership, and create meaningful change.
You'll have the opportunity to lead a highly respected, high-volume operation while working alongside an accomplished culinary team and ownership that values initiative, accountability, and continuous improvement.
If you're ready to build a high-performing team, drive operational excellence, and make a lasting impact, we'd love to hear from you.
Job Type: Full-time
Pay: Starting at $100,000 per year, commensurate with experience, plus performance-based bonuses.
Benefits
- Employee discount
- Paid time off
- Paid training
- Complimentary shift meals
- Performance bonus program
- Holiday bonus program
Experience
- Restaurant management: 10 years (Required)
Work Location: In person
Pay: From $100,000.00 per year
Benefits:
- Employee discount
- Paid time off
Experience:
- Restaurant management: 10 years (Required)
Work Location: In person
