Join Our Growing Solar Team!
We are a fast-growing solar company looking for an experienced Service Coordinator / Dispatcher to keep our service department running efficiently. This is a critical role that requires someone who is highly organized, proactive, and able to manage multiple priorities in a fast-paced environment.
Responsibilities
- Dispatch service technicians and installers efficiently.
- Schedule and coordinate service calls and new appointments.
- Ensure all jobs are completed and closed out properly.
- Communicate with customers regarding scheduling, updates, and follow-ups.
- Coordinate with field crews to ensure projects stay on schedule.
- Track open work orders and follow through until completion.
- Maintain accurate records in our CRM and scheduling software.
- Assist with warranty claims, service requests, and customer support.
- Work closely with management to improve workflow and customer satisfaction.
Qualifications
- Previous experience as a service coordinator, dispatcher, office manager, or similar role is required.
- Experience in the solar, electrical, HVAC, roofing, construction, or home services industry is strongly preferred.
- Excellent organizational and time-management skills.
- Strong communication and customer service abilities.
- Ability to multitask and prioritize in a fast-paced environment.
- Experience using CRM software, scheduling platforms, and Microsoft Office or Google Workspace.
- Detail-oriented with strong problem-solving skills.
What We're Looking For
We're looking for someone who takes ownership of their work, stays organized under pressure, and enjoys keeping operations running smoothly. The ideal candidate is dependable, communicates well with customers and technicians, and can anticipate issues before they become problems.
Compensation & Benefits
- Competitive pay based on experience
- Opportunities for advancement
- Full-time position
- Supportive and growing team environment
Important: Applicants must have previous experience in dispatching, service coordination, or a similar operations role. Candidates without relevant experience will not be considered.
If you're organized, dependable, and thrive in a fast-paced environment, we'd love to hear from you!
Pay: $23.47 - $38.27 per hour
Benefits:
Work Location: In person
