About Us
Learn more about us at https://www.diligentmedicalbilling.com
Diligent Medical Billing, LLC is a small, fully remote medical billing company specializing in Revenue Cycle Management for integrative and specialty healthcare providers. Our clients include chiropractic, acupuncture, naturopathic medicine, behavioral health, nutritional counseling, and other specialty practices.
We're a close-knit team that values professionalism, accountability, kindness, and excellent customer service. Every member of our team plays an important role, and we're looking for someone who enjoys solving problems, takes ownership of their work, and thrives in a remote environment.
If you're an experienced medical biller who enjoys working independently and takes pride in seeing claims through from submission to payment, we'd love to hear from you.
Position Details
- Full-time, remote employee position
- Monday-Friday availability during Pacific Time business hours is required
- Starting pay: $20.00/hour
- Increase to $21.00/hour after successful completion of the introductory period
Compensation & Benefits
- Flexible scheduling within Pacific Time business hours
- Fully remote position
- Small, supportive team environment
Please note: At this time, we do not offer health insurance, retirement plans, or other traditional employee benefits. We understand this may not be the right fit for everyone and want to be transparent upfront so applicants can make an informed decision.
Responsibilities
This position is responsible for the full Revenue Cycle Management process, including:
- Insurance claim submission
- Insurance claim follow-up
- Payment posting
- Denial management and appeals
- Insurance verification and benefit reviews
- Patient billing support
- Account reconciliation
- Communicating professionally with insurance companies and provider offices
- Researching payer policies and resolving claim issues through final payment
Required Qualifications
- Minimum one year of hands-on medical billing experience
- Previous remote work experience strongly preferred
- Experience working claims through the entire billing cycle
- Excellent organizational skills and attention to detail
- Strong written and verbal communication skills
- Ability to manage multiple priorities while meeting deadlines
- Strong critical thinking and problem-solving skills
- Comfortable working independently with minimal supervision
This is not an entry-level position. Candidates should already be comfortable researching payer policies, resolving denials, communicating with insurance carriers, and managing their workload independently after training.
Software Experience
Experience with at least one of the following practice management systems is required:
- JaneApp
- Elation Billing
- CharmEHR
- Practice Mate
- SimplePractice
Specialty Experience Preferred
Experience billing for one or more of the following specialties is highly preferred:
- Chiropractic
- Acupuncture
- Naturopathic Medicine
- Nutritional Counseling
- Behavioral Health
Who Will Thrive Here
You'll likely enjoy this position if you:
- Like solving insurance puzzles
- Take ownership of your work
- Stay organized without constant reminders
- Enjoy researching payer requirements
- Are comfortable calling insurance companies
- Prefer working independently while still being part of a collaborative team
- Value accuracy, accountability, and continuous learning
This position may not be the best fit if you prefer constant direction or are looking for a highly structured environment with frequent oversight.
How to Apply
To help us identify applicants who pay close attention to detail, please begin your application with the words Blue Heron.
Please also include:
- A brief summary of your medical billing experience
- The specialties you've billed
- The practice management/billing systems you've used
- Your favorite part of medical billing
We look forward to hearing from you!
Pay: $20.00 - $21.00 per hour
Benefits:
Work Location: Remote