Vacancy Open to
All Candidates
Employment Type
Permanent - Full-time
If time-limited, note appointment end date
NC Salary Grade Equivalency
NC10
Classification Title
Admin Support Specialist - Advanced
Working Title
Administrative Support Specialist
Salary Range
$40,665 - $48,961
Anticipate Hiring Range
$40,665 - $48,961
Division
Business Affairs
Department
Business Services (Adm)
Work Unit
49er Card Services
Work Schedule
8:00 am – 5:00 pm; Monday – Friday with occasional evening and weekend hours, as necessary
Primary Purpose of Position
Serves as liaison to students, faculty/staff, parents, affiliates, and University business partners for the Meal Plans and 49er Card program. Specializes in the performance of reconciling and manipulating data requirements necessary to operate the Meal Plans and 49er Card Office. Maintains and updates process documentation for all policies and procedures related to the functionality of the office. Performs the appropriate steps related to the specific guidelines and procedures of the Meal Plans and 49er Card Office. In-depth knowledge of all university policies and procedures related to the operation of the 49er Card Office.
Minimum Education/Experience
Required Minimum Qualifications:
Graduation from high school and one year of related office experience; or an equivalent combination of education and experience.
Note: Some state job postings state you can qualify by an ‘equivalent combination of education and experience.’ If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
Essential Job Duties
- Perform daily audits of meal plan accounts to make sure eligibility requirements are met and that assignments and charges are accurate.
- Manage travel documentation in Concur, helping ensure everything is submitted and processed according to university guidelines.
- Reconcile PCard transactions by reviewing charges, verifying documentation, and ensuring compliance with institutional policies.
- Process departmental purchases and requisitions through 49er Mart in a timely and accurate manner.
- Handle financial transactions, including depositing funds, closing accounts, reconciling transactions, and making sure all required steps are completed and properly documented.
Other Work Responsibilities
- Provide high-volume customer support to cardholders, including helping with credentialing, answering questions about meal plan policies and business rules, and resolving issues in a clear and helpful way.
- Maintain departmental databases and operational records.
- Represent our department during University events such as New Student Orientation.
- Other duties as assigned.
- Ability to lift up to 25 lbs.
Departmental Preferred Experience, Skills, Training/Education
- Familiarity with various programs such as Banner, Concur, 49er Mart, and Transact.
- Advanced demonstrated proficiency in Microsoft Office and Google Suite, including experience supporting data management, reporting, and administrative processes.
- Exceptional verbal and written skills with the ability to convey professional information clearly to stakeholders.
- Customer service background
- Excellent analytical and organizational skills.
- University experience preferred
Necessary Licenses or Certifications
Work Location
Popp Martin Student Union
Proposed Hire Date
08/03/2026
Special Notes to Applicants
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- The Search Committee will not contact references without first verifying permission with the finalist.
- Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
- Do not write ‘see resume’ on your application when completing the job duties section.
- UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
