Overview:
Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.
Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.
We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.
Job Summary:
Position Title: Clinical Care Coordinator
Job Summary: The Clinical Care Coordinator plays a dual role within the healthcare practice, seamlessly blending clinical support with care coordination. This position ensures patients receive compassionate, holistic, and well-organized medical care by assisting providers during clinical procedures while also coordinating health and social services that support overall well-being.
Responsibilities:
Clinical Support:
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Perform patient triage to assess and prioritize medical needs.
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Assist healthcare providers with in-house procedures such as EKGs and PFTs.
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Ensure examination areas are sterile, organized, and properly equipped.
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Sterilize and autoclave medical instruments; uphold infection control protocols.
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Track and manage inventory of medical supplies; ensure adequate stock.
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Maintain accurate documentation for equipment usage and procedures.
Care Coordination & Patient Advocacy:
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Build and maintain positive relationships with patients, caregivers, and care teams.
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Conduct in-person assessments to evaluate medical and social needs.
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Develop and implement individualized care plans in collaboration with providers.
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Promote timely access to care and increase preventive care utilization.
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Schedule medical appointments and coordinate transportation.
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Educate patients on community resources and refer as needed.
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Act as a point of contact, advocate, and resource for patients and families.
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Maintain detailed, up-to-date patient records and coordination logs.
Qualifications:
Qualifications
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Certification as a Medical Assistant (CMA or RMA) required.
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Associates Degree
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Experience in patient care coordination, case management, or community health.
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Strong understanding of infection control and clinical protocols.
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Excellent interpersonal, communication, and organizational skills.
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Ability to work collaboratively across clinical and administrative teams.
Preferred Skills:
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NHA Certification (e.g., CCMA/CMA – Certified Clinical Medical Assistant)
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Computer savvy – Word, Excel, PowerPoint, Adobe
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Bilingual Spanish strongly preferred
Pay Rate: $22.00-$25.00
Location: Required to be in Bronx-based office location 5 days a week
Equal Opportunity Employer:
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
