Job Summary
We are a patient-focused dental practice committed to providing exceptional care in a welcoming and professional environment. We are seeking a friendly, organized, and detail-oriented Front Office Dental Receptionist / Patient Coordinator to join our team and serve as the first point of contact for our patients.
The Front Office Dental Receptionist plays a vital role in creating a positive patient experience while ensuring smooth day-to-day operations of the practice. The ideal candidate is personable, professional, and experienced in dental office administration.
Responsibilities
- Greet and check in patients with a warm and welcoming attitude
- Answer incoming phone calls, texts and emails. Respond to patient inquiries
- Schedule, confirm, and manage patient appointments
- Verify dental insurance benefits and eligibility
- Present treatment plans and discuss financial arrangements
- Process patient payments and maintain accurate records
- Manage patient recalls and follow-up communications
- Coordinate with clinical staff to optimize daily scheduling
- Maintain HIPAA compliance and patient confidentiality
- Assist with administrative projects and office organization as needed
Qualifications
- 2 years previous dental front office experience preferred
- Knowledge of dental insurance verification and billing
- Experience with dental practice management software (Open Dental, or similar)
- Strong communication and customer service skills
- Excellent organizational and multitasking abilities
- Professional appearance and positive attitude
- Ability to work effectively in a team-oriented environment
Join our team to make a difference in patients’ lives by providing outstanding front office support!
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
