The responsibilities include, but are not limited to:
Leadership
Provides support to the Director, Facilities Operations position leading the Operations unit in times of Directors absence. Includes serving in a leadership role to approximately 100 staff and participating in long-range strategic planning efforts impacting Operations effectiveness for each unit including Grounds.
Tracts, and monitors the operating budgets for each area of Facilities Operations focusing on implementing cost-effectives processes and procedures related to maintaining University physical assets.
Collects and disseminates data related to Operations efficiency and effectiveness creating performance metrics used in managerial decision-making efforts. Establishes operational, benchmark, and performance metrics for Facilities Operations and assists Managers in utilizing metrics to measure effectiveness, efficiency, and guide managerial decisions.
Participates in committees and individual meetings with academic and administrative units of the university as needed.
Oversees training for Operations staff related to safety, procedures, policies, and compliance efforts.
Assists Operations leadership with recruitment/hiring of new staff as well as specific guidance for individual performance concerns.
Troubleshooting
Provides primary troubleshooting of failed infrastructure systems and equipment leading efforts to restore systems and equipment into service minimizing downtime.
Provides sound engineering assessments and recommendations related to maximizing system and equipment reliability.
Analyzes performance and operational stability of mechanical, HVAC, electrical, controls, and conveyance systems and equipment.
Provides primary technical oversight of all university energy plants systems and equipment using sound engineering skills to optimize efficiency and reliability.
Serves as a liaison between the university and local utility providers related to natural gas, electricity, water, and sewage systems.
Utilizes effective critical thinking and strong problem-solving skills to make timely decisions and communicates tactfully to university leadership, contractors, and Operations staff.
Work Management
Leads efforts to maximize Operations utilization of existing Computerized Maintenance Management
System (CMMS). Develops and implements procedures to collect data related to Work Order management and tracking efforts.
Leads development and monitoring of a robust Preventative Maintenance program for all university mechanical and electrical systems and equipment.
Trains Operations staff on using the CMMS to perform and manage day-to-day job duties related to Work Orders.
Ensures rapid response to critical equipment and system failures by in-house maintenance staff and outside vendors.
Serves as a primary liaison between Operations and Project Delivery staff as related to progress on maintenance focused projects including MRR-funded and Deferred Maintenance projects.
Develops, implements, and oversees Operations Quality Control efforts to ensure services provided to the University meets and/or exceeds expectations for quality workmanship.
Monitors and controls costs of labor and materials to provide a high level of maintenance support.
Monitors and manages inventories of parts, tools, and supporting items needed to provide the expected level of maintenance support.
Contract Management
Review proposals for new and/or revised services contracts for content and determine reasonable costs of services provided.
Review existing service contracts for compliance and adherence to contract requirements.
Participate as needed in discussions with vendors related to resolutions to contract issues.
Perform regular appraisals of vendor performance including providing constructive feedback to the vendor.
Accurately assesses vendor invoices for payment and processes payments in a timely manner.
Communications
Consistently provide professional, accurate, tactful, and timely written and verbal communications to
Facilities staff and other university staff.
Establishes and maintains positive, respectful, collaborative working relationships with all levels of
Augusta University and USG staff.
Develop and lead group presentations and meetings including work groups and committees as assigned.
Other duties as assigned.
