Job Description: The primary responsibility of this position is to dispatch on monitored alarms (this includes troubleshooting for alarm customers). Will also be responsible for answering repair service calls pertaining to burglar and fire alarm repair. This position also includes any other duties pertaining to the Central Station operations. Currently in search of third shift availability (12:00am – 8:00am).
Job Duties:
· Respond to signals immediately with accuracy, while assisting customers professionally
· Work with technicians and installers to verify signals are received correctly
· Sort and file all work orders, customer updates, contracts and emergency instructions
· Assist with various projects that require data entry
· General office duties such as filing and verifying data as needed
Job Requirements:
· Must have high school education or equivalent
· Must pass BCI background check
· Flexible schedule (weekends, holidays, varying shift schedules)
· Must have good customer service skills
Job Types: Part-time, Full-time
Pay: From $21.00 per hour
Work Location: In person
