JOB DESCRIPTION:
Under general direction of the Utility Billing Supervisor, performs responsibilities and specialized operations related to customer accounts and receivables in the City of Paris Combined Utilities.
EXAMPLES OF DUTIES:
- Primarily responsible for receiving and posting of utility payments from utility customers.
- Responsible for communicating with and working with other employees (meter readers, utility clerks, and accounts payable) in order to properly maintain all utility customer accounts.
- Work directly with utility customers relative to their utility accounts in regard to new service, reconnection and disconnection of services.
JOB SUMMARY:
- Using excellent customer service skills; establishes and maintains effective working relationships with other employees, officials, and all members of the public. Both in person and using excellent telephone etiquette.
- Maintain and update records of fiscal transitions manually or on the computer, post payments, and refunds to the appropriate account. Complete forms and logs to create records of such transactions / deposits, receipts, or invoices.
- Creates work orders and documents other issues with all utility departments.
- Train on multiple job functions such as cashier, secretary, and accounting to serve as a back up to cover during absences.
- Maintains weekly deposit log.
- Assists with preparation of bills for mailing.
- General duties including file maintenance, logs, record keeping; US monetary system for the purpose of making change, receiving payments, or making calculations.
- Serve as back up on variety of accounting procedures within the city offices.
- Other duties as assigned.
MINIMUM QUALIFICATIONS:
- Graduation from an accredited high school or its equivalent (GED)
KNOWLEDGE, SKILLS, & ABILITIES:
- Working knowledge of general office practices and procedures.
- Demonstrating analytical and technical computer skills.
- Strong oral / written communication skills.
- Detail oriented cash handling.
PHYSICAL REQUIREMENTS:
- Operates a variety of standard office equipment, including a personal computer that requires continuous and repetitive eye and arm, or hand, movement.
- Standing / sitting for extended periods of time. Ability to lift up to 25lbs frequently.
Job Type: Full-time
Pay: $17.49 - $19.03 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Paris, KY 40361 (Required)
Work Location: In person
