Join our team as a First Impressions Associate!
Position Summary
At Columbia Orthopaedic Group, we know the first interaction matters. As a First Impressions Associate, you’ll be the friendly face and welcoming voice that helps patients feel comfortable and cared for from the moment they arrive.
What You’ll Do
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Greet patients warmly and handle check-in and check-out
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Make sure patient information is accurate and complete
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Answer questions and help patients feel at ease, even on busy days
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Verify insurance and referrals ahead of appointments
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Collect co-pays and payments accurately
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Schedule, confirm, and update appointments
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Work closely with coworkers to keep everything running smoothly
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Jump in and help wherever needed—we’re a team!
What You Bring
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High school diploma or equivalent
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At least 1 year of customer service experience
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Comfort using computers and office systems
Skills That Set You Apart
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Friendly, professional, and patient-focused attitude
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Strong attention to detail and organization
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Ability to multitask in a fast-paced environment
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Excellent communication skills
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Dependable and team-oriented
Why Join Us?
At Columbia Orthopaedic Group, you’ll be part of a team that truly values people, both patients and employees. If you love helping people and creating great first impressions, we’d love to meet you. Apply today!
